You haven't confirmed back to me that that actions you asked me to take to fulfill my obligations in your offer are confirmed.
0
Dela
Betrodd kund
Feefo-verifierat
3 months ago
Cycler good cycle insurance co.
All I did was get a quote, read the terms, I knew I'd need locks that were approved, and paid. I haven't had to make a claim or amend anything so have no idea how simple those are. As far as the...
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0
Dela
Betrodd kund
Feefo-verifierat
3 months ago
Best price
Great price and quick results
0
Dela
Betrodd kund
Feefo-verifierat
3 months ago
Very simple process for peace of mind . Been thinking for a while about insurance but thought it would be expensive . But great price for the amount cover.
0
Dela
DH
Declan Hamilton
Feefo-verifierat
3 months ago
0
Dela
JV
James Vale
Feefo-verifierat
GBR
3 months ago
Vad James Vale sa om Cycler:
Finally an insurance company that doesn't charge the earth!
Amazing prices for bike insurance! I managed to insure both my race bikes with full worldwide cover for less than half of what some companies wanted for a single bike!
Great customer service too. ...
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0
Dela
DC
Dan C
Feefo-verifierat
GBR
3 months ago
Vad Dan C sa om Cycler:
Hopefully money wasted and I don’t need to claim.
Really good service and simple to adjust bike usage from leisure to include commuting too. Photos are simple to upload and they were quick to correct my error.
0
Dela
VH
Vince Hughes
Feefo-verifierat
4 months ago
Vad Vince Hughes sa om Cycler:
Great customer service
Great helpful customer service everytime I've needed help.
0
Dela
JC
John Charnock
Feefo-verifierat
4 months ago
Vad John Charnock sa om Cycler:
Good price
Good price
0
Dela
MM
Matthew Meekings
Feefo-verifierat
GBR
4 months ago
Vad Matthew Meekings sa om Cycler:
Garage door questions
Can’t get through on the phone number supplied so have to email. Were very quick to respond before I took out the policy, once I had taken the policy out I had a few questions regarding my garage...
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Alan
Cycler
4 months ago
Hi Matthew,
Thank you for your feedback and for insuring with Cycler.
At peak times we offer a telephone voicemail and callback facility. Any voicemails received are responded to, by telephone call within an hour, during opening hours.
For e-mails for less urgent queries we respond to all e-mail queries within 12 hours of receipt during opening hours. I can see that you e-mailed our team originally at 18:26 on 11th June, we duly responded on 12th June at 10:41am. You then further e-mailed on 12th June at 12:35pm and then again at 14:58 chasing us on your query.
As we shared, your query had to be referred to our Underwriting team internally and we responded on 15th June at 09:13.
We do our very best to respond to all queries very quickly and we're happy to see that we've been able to do so for you. We're always here, you can call, leave a voicemail, e-mail us, log-in and message us or reach out on WhatsApp too.
Thanks,
Team Cycler
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
