Great helpful customer service everytime I've needed help.
0
Dela
JC
John Charnock
Feefo-verifierat
9 days ago
Vad John Charnock sa om Cycler:
Good price
Good price
0
Dela
MM
Matthew Meekings
Feefo-verifierat
GBR
11 days ago
Vad Matthew Meekings sa om Cycler:
Garage door questions
Can’t get through on the phone number supplied so have to email. Were very quick to respond before I took out the policy, once I had taken the policy out I had a few questions regarding my garage...
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Alan
Cycler
9 days ago
Hi Matthew,
Thank you for your feedback and for insuring with Cycler.
At peak times we offer a telephone voicemail and callback facility. Any voicemails received are responded to, by telephone call within an hour, during opening hours.
For e-mails for less urgent queries we respond to all e-mail queries within 12 hours of receipt during opening hours. I can see that you e-mailed our team originally at 18:26 on 11th June, we duly responded on 12th June at 10:41am. You then further e-mailed on 12th June at 12:35pm and then again at 14:58 chasing us on your query.
As we shared, your query had to be referred to our Underwriting team internally and we responded on 15th June at 09:13.
We do our very best to respond to all queries very quickly and we're happy to see that we've been able to do so for you. We're always here, you can call, leave a voicemail, e-mail us, log-in and message us or reach out on WhatsApp too.
Thanks,
Team Cycler
0
Dela
Betrodd kund
Feefo-verifierat
22 days ago
Worth it
0
Dela
LL
Lorrie LAYNE
Feefo-verifierat
GBR
1 month ago
Vad Lorrie LAYNE sa om Cycler:
A really good service with no problems experienced. Thank you Cycler.
The service I received from Cycler was smooth and efficient.
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
Great service from start to finish requested a call back which I received very quickly from a very helpful lady Tanya couldn’t of been more helpful thanks
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
0
Dela
SA
Susan Allen
Feefo-verifierat
GBR
2 months ago
Vad Susan Allen sa om Cycler:
Easy and simple process to take out a policy
Easy to navigate website and upliad photos but had no confirmation that insuramce policy has been acceted as I thought validity of new policy is dependant on satisfactory evidence sent, but have had...
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0
Dela
Betrodd kund
Feefo-verifierat
3 months ago
Competitive prices and great customer service
Quote can be tailored to your needs and the rep was very helpful, informative and clear.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
