I didn't have ave any interaction with anyone, but the website either well and e was clear and easy to use.
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Easy to take out a policy
Easy to take out a policy online. My question was answered with a telephone call back to me. Very good
0
Dela
JW
Janet Williamson
Feefo-verifierat
Farnham
3 years ago
Vad Janet Williamson sa om Cycler:
Highly Recommended
Easy to fill in forms, clear information on website and competitive price.
The provided the exact cover I needed and told me the type of lock I need to be using.
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Humans who care
Really took care of me with my claim. Nice to speak to humans who actually care about people.
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Really great people
Great all round - very happy customer :-)
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Good quick service
Very quick online application at a reasonable price, good cover for policy price.
Well donr
0
Dela
LC
Lewis Clayton
Feefo-verifierat
3 years ago
Vad Lewis Clayton sa om Cycler:
Great help
0
Dela
JN
Jacek Nowicki
Feefo-verifierat
3 years ago
Vad Jacek Nowicki sa om Cycler:
Everything is clear
Easy service
0
Dela
SP
Salman Punnakkottil
Feefo-verifierat
3 years ago
Vad Salman Punnakkottil sa om Cycler:
Tooo bad experience with Nextgen insurance claims
Very bad experience i have claimed for my mobile loss and submitted every single documents they asked and waited for two months always they send mail submitted for review its been more than 2 months...
Läs mer
Alan
Cycler
3 years ago
Hi Salman,
Thanks for leaving us a review. As with all reviews, we like to respond with the full detail to ensure that anyone reading them, when considering purchasing a policy with NextGen, are fully aware of the detail behind the review and the score.
Unfortunately, as we discussed on several occasions, the documentation that you'd submitted had been modified, particularly the proof of usage that we asked you to forward directly to us from your Network Provider.Despite several requested and written/telephone conversations, this didn't materialise.
We're really clear on what documents you'll need in the event of a claim and we'll always try to work really quickly to get devices replaced and fixed, however, we can only do so when we're I receipt of documentation that has not been modified.
Thanks,
Team NextGen
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
