Long Tall Sally Omdömen

We’re very sorry to hear about your disappointment with the quality of the jumpers and coat. We understand how frustrating it must be to pay for a return when the item was unsatisfactory — this is certainly not the experience we want for our customers. Your comments about return fees and product quality are important, and we’ll share them with our team to help improve both our products and return policies. We completely understand how this has impacted your decision to shop with us again and sincerely apologise for the inconvenience caused.

We’re sorry to hear that your experience has been disappointing so far. We understand that customer service can make a big difference, and we hope they are able to resolve your issue quickly and satisfactorily. We appreciate you giving us the opportunity to address your concerns and improve your experience.