Long Tall Sally Omdömen

Thank you for your feedback! We're sorry to hear the items shrunk after washing, we will pass this along for review. We're glad the process was straightforward.

We’re really sorry to hear this has happened to you — especially twice. We completely understand how frustrating it must be to receive the wrong leg length, particularly when you were expecting a consistent fit. This is not the standard we aim to provide, and it’s disappointing to hear that this issue has been repeated across different items. We’d really like to investigate what went wrong and make this right for you. Thank you for bringing this to our attention — your feedback is important and helps us improve.

Subject: Update regarding your order from March 16 I am so sorry for the frustration this delay has caused. I can certainly understand your disappointment—when you’ve already paid for an item and received a confirmation, the last thing you expect is two weeks of silence. That is not the experience we want for you. I have looked into your shipment and have an update. Our records show that your package is currently **In Transit - In Country** as of **07:50 AM on Wednesday, April 1**. While it is a relief to see the package moving through the final stages of the delivery network, I realize it has still taken much longer than expected to reach this point. Now that it is in the country, you should see a delivery attempt very shortly. To ensure this gets across the finish line, I will continue to monitor this tracking manually. If you do not see a delivery or a more specific "Out for Delivery" update by the end of the week, please let me know immediately so I can escalate this with the carrier or provide you with a full refund. Thank you for your incredible patience. We are doing everything we can to get this to your door.