Long Tall Sally Omdömen

Thank you for your honest feedback. We’re really glad to hear you love our products, but we completely understand your frustration with the shipping and return costs—especially when you need to exchange for a different size. That’s certainly not the experience we want for our customers. We appreciate you highlighting this, as we know how quickly those costs can add up. Your comments are valuable and will be shared with our team as we continue reviewing our shipping and returns policies.

We’re sorry to hear you were disappointed with the quality of the item. This isn’t the standard we aim to provide, and we appreciate you bringing it to our attention. Your comments will be shared with our team so we can continue to improve.

Thank you for your feedback—we’re sorry to hear your order didn’t arrive when expected. We understand how frustrating unreliable shipping can be, especially when a delivery date is promised. This isn’t the level of service we aim to provide, and we sincerely apologise for the inconvenience caused. Your comments will be shared with our delivery partners and internal teams so we can work on improving reliability.