we used to book our holidays with holidaygems all the time, but now every time…
we used to book our holidays with holidaygems all the time, but now every time we try and book we are told he holiday has gone up by at least £100 therefore will probably not use them again
Holiday Gems
Holiday Gems
12 years ago
Unfortunately, our website is not live and prices fed directly from our suppliers and this is made clear during the order process. Costs within the travel industry are extremely volatile and may change minute to minute. It is, unfortunately, a matter over which we have no control
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Dela
Betrodd kund
Feefo-verifierat
12 years ago
It was the first time we had gone all inclusive and booked through a newspaper…
It was the first time we had gone all inclusive and booked through a newspaper advert but we were very pleased and staff were very helpful when I had one or two queries, nothing was too much trouble;...
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0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
dont like charge for using debit card! will stop me using you again!
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Dela
Betrodd kund
Feefo-verifierat
12 years ago
Whilst the staff were very helpful, the hotel itself was built in to a mountain,…
Whilst the staff were very helpful, the hotel itself was built in to a mountain, so was not very user friendly, with lots of steps to the rooms. Additionally, the quality of food fell far below that...
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0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
great price easy booking
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
The service was very good.Definately would recommend you to my friends and family.
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
The holiday advertised was the worst holiday I have ever had. It was advertised as…
The holiday advertised was the worst holiday I have ever had. It was advertised as a 3 star and it was more a 1 star hotel. The pictures advertised did not portray the real hotel. I ha to pay an...
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Holiday Gems
Holiday Gems
12 years ago
We do regret any impact on the enjoyment of your holiday. However, we note that no contact was made with the emergency numbers given on your accommodation voucher for instances such as this. Many European hotels charge for extras including air conditioning, safes, local taxes etc. which can only be paid in resort and notification of this is on the accommodation voucher. Your other comments will be addressed in our internal procedures and thank you for your feedback
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
The way my booking with agent was dealt with was fine however the holiday description…
The way my booking with agent was dealt with was fine however the holiday description that holiday gems advertised did not exist when I arrived at my resort
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
my problems are i dont always have access to a printer so i would like…
my problems are i dont always have access to a printer so i would like all documents sent by post. also i cant get into my latitudes rewards my password is not recognised i would like this sorted,...
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0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
The agent was very helpful, informative and very pleasant. Well done! I think I have…
The agent was very helpful, informative and very pleasant. Well done! I think I have already sent feedback via e-mail!!
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
