Der Service war absolute spitzenklasse total verlässlich und zuvorkommend. Mein flug wurde gecancelt, habe das wenige Stunden vor Abholung erfahren & grayline war sehr kulant und die Umbuchung war...
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Köpdatum: 19/12/2022
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Pick up at the hotel was late and I had to call Gray Line as I was wondering if they'd missed my pick-up.
Took 2 Gray Line tours during my recent Iceland trip and both were an excellent experience. Skilled drivers and wonderful guides. Thank you so much for providing us with very special memories.
I didn’t fill in the booking correctly but the staff at Grey Line were really responsive and sorted me out very quickly. The same was true when I booked my return journey and wanted to change the...
We used the service on the 18th of December 2022 around noon. The woman who was greeting customers (or potential customers) at the bus entrance was not helpful in answering my questions and answered...
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Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
3 years ago
Thank you for your feedback. According to your booking you had the 13:00 departure selected when you made your reservation. We depart every hour on the hour and this is what you selected.
The booking did not indicate except main terminal in Reykjavik but glad we were able to offer you the dropoff at Hamraborg on the way
I hope you will enjoy your visit with us in Iceland
Whilst the bus was on time as per the ticket we booked, we were made to wait in a random location outside of the airport in -11°c with no signage or way of knowing you were in the right location....
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.