Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Gray Line Iceland Recensioner

Visar alla 13,015 omdömen

Kent

Feefo-verifierat

Colorado Springs,CO

3 years ago

Vad Kent sa om Gray Line Iceland:

Poor hotel drop off service.

Better communication with passengers. Better coordination between bus and hotel drop off service. Better waiting area while waiting for hotel shuttle. Shorter wait for hotel shuttle. Drop off at...

Läs mer

Guðríður Björg Guðfinnsdóttir

Gray Line Iceland

3 years ago

Thank you for your feedback and recommendations that indeed we are always trying to implement. Due to the recent snow storm when flights were delayed, airport road frequently closed and all our staff on call to make sure everything would go as smoothly as possible. I hope you can visit us at a time when things are a bit calmer. The hotel dropoff at your selected location is implemented by the city of Reykjavik to help decongest the city center. A few steps from hotel in nicer weather would have been ideal and not so difficult

Produktomdömen

Köpdatum: 22/12/2022

Bill Donaghy

Feefo-verifierat

Inverness, FL

3 years ago

Vad Bill Donaghy sa om Gray Line Iceland:

Right on Time!

Our driver was on time to pick us up; actually a few minutes early, but we were ready. Handled our baggage and made sure that we were comfortable for the trip to the airport at 6 AM in below zero...

Läs mer

Produktomdömen

Köpdatum: 17/12/2022

Betrodd kund

Feefo-verifierat

3 years ago

Poor communication

Easy to book online

Produktomdömen

Guðríður Björg Guðfinnsdóttir

Gray Line Iceland

3 years ago

Thank you for your feedback - during the recent snow storm we had a real challenge keeping up with phone calls and amending bookings for customers as roads frequently closed and airlines were delayed and cancelled. Can you please send us an e-mail in order to see what happened and if you are eligible for compensation - please write to iceand@grayline.is and refer to your booking confirmation number

Köpdatum: 20/12/2022

Shyh Chyan Goh

Feefo-verifierat

3 years ago

Vad Shyh Chyan Goh sa om Gray Line Iceland:

Pickup is on time. Smooth booking process.

Köpdatum: 21/12/2022

Abigail Albury

Feefo-verifierat

3 years ago

Vad Abigail Albury sa om Gray Line Iceland:

Very courteous drivers

Produktomdömen

Köpdatum: 21/12/2022

Susan Oliver

Feefo-verifierat

3 years ago

Vad Susan Oliver sa om Gray Line Iceland:

Excellent service, had to change booking and was no problem at all. Easy to get hold of and was able to talk to someone to be able to change the booking

Produktomdömen

Köpdatum: 20/12/2022

Betrodd kund

Feefo-verifierat

3 years ago

All parts of the service

Köpdatum: 20/12/2022

Brad

Feefo-verifierat

Virginia USA

3 years ago

Vad Brad sa om Gray Line Iceland:

Canceled with 24 hours no refund!

I canceled reservation with over 24 hours and have not received refund was given.

Produktomdömen

Köpdatum: 20/12/2022

Jarmo Halme

Feefo-verifierat

3 years ago

Vad Jarmo Halme sa om Gray Line Iceland:

Mieluusti olisin kokeillut palveluanne.

Tämä ei ole arvostelu, koska en lainkaan käyttänyt palvelua kun koskaan päässyt Islantiin asti.

Köpdatum: 19/12/2022

Kim Ross

Feefo-verifierat

3 years ago

Vad Kim Ross sa om Gray Line Iceland:

Fantastic service

Super simple and easy to book through the website. We booked airport transfers and went on the northern lights tour with Gray Line. The tour was incredible with the guide being super helpful with...

Läs mer

Köpdatum: 19/12/2022

Har du inte fått något erbjudande om att lämna omdöme?

Feefo Trusted Service Awards

Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

Vad är Trusted Service Awards?

Varför lita på Feefo-omdömen?

Lär dig mer om Feefo

Gray Line Iceland Omdömen

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFler recensioner av den här produktenVisa produktwebbplatsPoor hotel drop off service

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFler recensioner av den här produktenVisa produktwebbplatsThis was a trip from The Hilton Nordica in Reykjavik to Keflavik Airport. A little pricey, but worth every penny

Airport Express Premium from Reykjavik to KEF AirportFler recensioner av den här produktenVisa produktwebbplatsTerrible communication. Failed collections. Unhelpful staff. No updates. All round appalling.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFler recensioner av den här produktenVisa produktwebbplatsThe best price with hotel drop off

One way Airport transfer Reykjavík to Keflavík Airport including hotel pickup.Fler recensioner av den här produktenVisa produktwebbplatsHad to wait for the bus for around 10 minutes and pick up was a few minutes late. Bit of a tight squeeze as seats where small and bus was fully booked

Private transfer from Keflavik airport to ReykjavikFler recensioner av den här produktenVisa produktwebbplatsNo online cancellation option. Required email which was never replied too.

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?