Good morning,
Thank you for taking the time to leave a review following your recent experience. We are pleased to hear that you are happy with the product; however, we are sorry to learn that you were disappointed with the delivery service.
Our deliveries are carried out by a single driver, and our website does advise that assistance may be required for heavier items. That said, we expect all of our drivers to conduct themselves in a professional and courteous manner at all times.
Providing quality products is at the centre of our ethos as a family-operated business. We have high expectations of all our employees, and your experience from order through to delivery should be nothing short of a pleasant one.
We take all feedback seriously, as it plays an essential role in helping us identify issues and improve our services.
We would like to gather some further information about your experience. A member of our Customer Care Team will be in contact with you shortly to discuss this in more detail, and we hope to work towards a more satisfactory outcome.
Kind regards,
Jenny
Grass247
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JR
Jane Rowley
Feefo-verifierat
GBR
1 month ago
Vad Jane Rowley sa om Grass247:
Very pleased with purchase and quality
The service was good from start to finish. The samples arrived quickly, ordering was easy, the prices were competitive and delivery was fast and came the day and time I was advised. The deliveryman...
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DT
DENNIS TAYLOR
Feefo-verifierat
GBR
1 month ago
Vad DENNIS TAYLOR sa om Grass247:
Good
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
plenty to choose from
good service just make shure you cheack your order before clicking
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MN
MR DJ NORTH
Feefo-verifierat
GBR
1 month ago
Vad MR DJ NORTH sa om Grass247:
Big thumbs up 👍
Very quick, well packaged.
The courier notified me prior to delivery.
Had already received 2 small samples prior to purchase......so selection was made very easy.
A big thumbs up all round from me.
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Betrodd kund
Feefo-verifierat
1 month ago
Good products at good prices
3rd time ordering from this company. Good prices, quality products and good communication on progress of order.
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DK
D P King
Feefo-verifierat
GBR
1 month ago
Vad D P King sa om Grass247:
excellent service
excellent
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Betrodd kund
Feefo-verifierat
1 month ago
Service was great
0
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MO
Milina Orourke
Feefo-verifierat
GBR
1 month ago
Vad Milina Orourke sa om Grass247:
Excellent value and quality
Excellent
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AN
Alan Naylor
Feefo-verifierat
GBR
1 month ago
Vad Alan Naylor sa om Grass247:
Excellent first time service
The service has been excellent. They've dealt with all the queries regarding changing delivery days with no issues and kept me updated throughout.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
