Freewheel Holidays Omdömen

Hi Ann, Thank you for submitting your recent review from your cycling holiday. Always good to hear feedback from customers who have recently been away. It was nice to read the places you stayed and visited were enjoyable and your comments were positive. With regards to the Garmin GPS point, this information will be logged with the relevant supplier and hopefully more detailed routes can be displayed or provided in the future. Some of the other suppliers we work with have invested heavily in their mapping and digital information, so if you choose to go on another tour, this should improve. Please note that Garmin files are a recent addition and didn’t exist just a couple of seasons ago! The paper maps and route notes will always be available though. We look forward to planning any future cycle tours with you and you will receive 5% off any future booking as a previous customer of ours. If you wish to contact us further, please send a direct email to one of the team. Thanks, Lyndsey

Hi Steven, Thank you for your positive feedback from your recent cycling holiday. It’s brilliant to hear you had an enjoyable week and the holiday was well organised. We would really like you to share your holiday experience through our various social media websites with photos or even as a customer feature on our newsletter. Just contact us via the website if you are happy to take part. We look forward to planning any future cycle tours with you and you will receive 5% off any future booking as a previous customer. Thanks, Lyndsey

Thank you for your recent review from your cycling holiday. We appreciate all feedback you send in to us and will try our up most to make any changes to website information that isn’t clear and pass any relevant information onto our suppliers. We have three brand names – Freewheel Holidays, Wheel2Wheel Holidays and Whereabouts Holidays. Our parent company is Sports Tours International. There are different names that we use to sell the holidays under, but we all operate in the same company with the same team! As a loyal customer we look forward to booking any further cycle tours for you and offer great discounts to our previous bookers. Thanks, Lyndsey

Thank you very much for your review from your cycling holiday. It was nice to read that you enjoyed the tour overall, but we did not clearly tell you that it was a German operated ship. We have already replied back with an explanation as to why this was the case. We value your feedback and pass on any necessary points to improve on for future customers. I look forward to organising another cycle tour for you in the future and we will provide even more initial information so you have renewed confidence in booking with us again. Thanks again, Lyndsey

Hi Thomas, Thank you so much for your high rating review from your recent cycling holiday with us. It’s always nice to read such good feedback from our customers. We would really like you to share your holiday experience through our various social media websites with photos or even as a customer feature on our newsletter. Just contact us via the website if you are happy to take part. Look forward to booking your next trip and don’t forget, you’ll also receive 5% off your next booking as you have booked with us this season. Thanks, Lyndsey

Hi Mandy, Thank you for your recent review from your cycling holiday with us. It’s brilliant to read your holiday went well and as planned. As you had a enjoyable experience it’s always nice to share you memories through our various social media websites with photos or even as a customer feature on our newsletter. Just contact us via the website if you are happy to take part. We would be happy to plan your next cycle tour with us and don’t forget, you’ll also receive 5% off your next booking as you have booked with us this season. Thanks Lyndsey

Hi Robert, Many thanks for submitting your recent review regarding your cycling holiday with us. It’s always a pleasure to receive customer feedback and for letting us know your comments directly. As a loyal customer and making a booking with us this season don’t forget you will receive 5% off your next cycle tour. Thanks Lyndsey

Thank you for the recent review from your cycling holiday with us. Was great to hear you enjoyed the tour and bikes. The confusion over the board basis is something we will feedback to the relevant supplier and for the future, we might create a page of 'definitions' on the website. We would be more than happy to book your next trip and don’t forget, you’ll also receive 5% off your next booking as you have booked with us this season. Thanks, Lyndsey

Hi Rob, Thank you for the recent review from your cycling holiday with us. Sounds like you had a fantastic time and all went to plan. We would really like you to share your holiday experience through our various social media websites with photos or even as a customer feature on our newsletter. Just contact us via the website if you are happy to take part. We look forward to planning any future cycle tours for you, as a valued customer don’t forget, you’ll also receive 5% off your next booking as you have booked with us this season. Thanks Lyndsey

Thank you for your recent review from your cycling holiday with us. It was fantastic to hear all your positive feedback about the tour and we would like you to share your holiday memories on our social media websites with photos or even as a customer feature on our newsletter. Just contact us via the website if you are happy to take part. We also will pass any feedback onto our suppliers about things that didn’t run smoothly on your cycle trip. I am pleased that you had a good holiday overall especially as things got better and better as the route progressed. We would be happy to plan your next cycle tour with us and don’t forget, you’ll also receive 5% off your next booking as you have booked with us this season. Thanks, Lyndsey