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Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

FlyDirect Recensioner

Visar alla 3,321 omdömen

Mrs F Rayner

Feefo-verifierat

3 years ago

Vad Mrs F Rayner sa om FlyDirect:

Lovely quiet flight

The flight was well organised (apart from the timings) and Smartwings were very efficient . I was fortunate in that there were only 11 passengers onboard each way!

Nuria Arocas

FlyDirect

3 years ago

Thank you for your review. We're happy to hear that you enjoyed the experience of travelling direct :)

Produktomdömen

Köpdatum: 03/02/2023

Betrodd kund

Feefo-verifierat

3 years ago

Great service and flights were on time. Will book again this Xmas

Great service from booking flights to flights being on time. Will book again

Nuria Arocas

FlyDirect

3 years ago

Thank you for the 5-star review. Looking forward to seeing you travelling with us again :)

Produktomdömen

Köpdatum: 03/02/2023

Betrodd kund

Feefo-verifierat

3 years ago

On board service very disappointing not as expected.

Booking all went smoothly but we were extremely disappointed on flight (once again) as no alcoholic drinks were available to purchase as stated on booking confirmation email ! My husband is a very...

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Rebecca Evans

FlyDirect

3 years ago

We apologise for the disappointment in service on your flight, and that the air hostess gave you incorrect information. Due to a short notice operational change on the 20th December our aircraft arrived in Jersey from a different airport than planned, which meant we were not able to have the usual catering offering loaded. We appreciate that this was inconvenient, however as I'm sure you can understand our priority was to have the aircraft available to operate the service on time.

Köpdatum: 03/01/2023

Mrs S Deeks

Feefo-verifierat

3 years ago

Vad Mrs S Deeks sa om FlyDirect:

Very disappointed on theway out to tenerife 20 Dec no wine no food

No food or wine on the way out to tenerife , would of been nice start to Xmas holiday , was starving !! 4 1/2 hour flight ?? Think I should receive some complimentary voucher for my next trip to...

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Rebecca Evans

FlyDirect

3 years ago

Many Thanks for your feedback. Unfortunately due to a late operational change our aircraft on the 20th December arrived in Jersey from a different airport than originally planned, which meant the usual catering service was unfortunately not possible. We appreciate the disappointment this may have caused, however I'm sure you can appreciate that being able to operate the flight at the scheduled time was the priority.

Produktomdömen

Köpdatum: 03/01/2023

Mr T Bell

Feefo-verifierat

3 years ago

Vad Mr T Bell sa om FlyDirect:

Xmas holiday

Airline and flights excellent. Only downside was the reduced baggage allowance of 18kg which wasn’t ideal for a Xmas 2week break. Also no food and drinks available onboard other than water

Nuria Arocas

FlyDirect

3 years ago

Thank you for your feedback. We hope you had a wonderful time in Tenerife :)

Köpdatum: 03/01/2023

Betrodd kund

Feefo-verifierat

3 years ago

Service was good, no issues. Couldn’t pay online unfortunately. Got a reminder email a week before which was nice.

Nuria Arocas

FlyDirect

3 years ago

Thank you for your feedback.

Produktomdömen

Köpdatum: 03/01/2023

Mrs C Harvarde

Feefo-verifierat

3 years ago

Vad Mrs C Harvarde sa om FlyDirect:

Yes absolutely we went into the office and Diana could not have been more helpful.

Nuria Arocas

FlyDirect

3 years ago

5-star service, 5-star review!

Produktomdömen

Köpdatum: 27/12/2022

Betrodd kund

Feefo-verifierat

3 years ago

Great friendly service

Highly recommend. Fantastic hotel staff are amazing. Fooo great , entertainment brilliant. Definitely would stay there again

Nuria Arocas

FlyDirect

3 years ago

Excellent! We're happy to hear that you holiday unfolded well and that you enjoyed the stay at the accommodation chosen. Looking forward to organising your next holiday!

Köpdatum: 27/12/2022

Betrodd kund

Feefo-verifierat

3 years ago

Excellent service

Nuria Arocas

FlyDirect

3 years ago

5-star experience, 5-star review!

Produktomdömen

Köpdatum: 27/12/2022

Betrodd kund

Feefo-verifierat

3 years ago

Well organised

Flights were very efficient, representative was available at destination. Hotel was very nice and as described

Nuria Arocas

FlyDirect

3 years ago

This is what we love to hear, happy clients!

Produktomdömen

Köpdatum: 27/12/2022

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Feefo Trusted Service Awards

Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

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Varför lita på Feefo-omdömen?

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FlyDirect Omdömen

TENERIFEFler recensioner av den här produktenVisa produktwebbplatsI only bought the flight from .Flydirect but if you want me to rate the destination I would give it four stars for delivering warmth and sunshine!

TENERIFEFler recensioner av den här produktenVisa produktwebbplatsGreat service, thanks to flydirect

TENERIFEFler recensioner av den här produktenVisa produktwebbplatsNo purchase as no food or drink

Costa Adeje GranFler recensioner av den här produktenVisa produktwebbplatsLarge hotel and very nice but a bit dated! More 4 star that’s 5 star. Helpful staff & nice options for breakfast.

H10 Las PalmerasFler recensioner av den här produktenVisa produktwebbplatsFood and staff were amazing, slight downside room was noisy but we couldn’t be bothered to move. We would definitely use this hotel again but ask for a different room

Vulcano HotelFler recensioner av den här produktenVisa produktwebbplatsFantastic holiday, everything was perfect from start to finish and we will definitely be booking with FlyDirect again.

Colon GuanahaniFler recensioner av den här produktenVisa produktwebbplatsVery clean and efficient. Liked that they removed towels from sunloungers when people tried to reserve them!

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