They continually harass with phone call to review you account to reduce monthly payments . To extend you time with them
Natalie
Financial Wellness Group
2 years ago
Hi. Thanks for taking the time to leave feedback on our service. Congratulations on the completion of your Debt Management Plan.
We're sorry to hear you're unhappy with the processes during your plan. An annual review is a regulatory requirement of the Financial Conduct Authority, to ensure your plan remains, affordable and suitable to your circumstances. As part of this process, we go through a customer’s circumstances, finances and ensure your payments remain realistic and affordable - especially if you have experienced a change in your circumstances.
If you need any help in the future, email us at personalfinancemanager@financialwellnessgroup.co.uk or call 0161 393 7157. Thanks again for your feedback.
0
Dela
MA
Marie
Feefo-verifierat
Croydon
2 years ago
Vad Marie sa om Financial Wellness Group:
Absolutely fantastic
I am so grateful for Financial wellness support over the years they have always been there for me and the service is absolutely first class and I valuable. When I was at a very low point after a...
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0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Natalie
Financial Wellness Group
2 years ago
Thanks for taking the time to rate the service. We're sorry to see just one star - is there anything we can do to improve this please?
0
Dela
MA
Maria
Feefo-verifierat
Leeds
2 years ago
Vad Maria sa om Financial Wellness Group:
Safe space
Great experience under the circumstances they didn't over bother me but checked in once a year, my plans fully paid off now and highly recommend
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Friendly helpful staff. Made experience easier.
0
Dela
HE
Helen
Feefo-verifierat
Stoke on trent
2 years ago
Vad Helen sa om Financial Wellness Group:
Debt free at last 😊
I was at rock bottom before I got in touch with these wonderful people, the help and support I had was great, sorted out an affordable amount I could manage. I was fortunate enough to beable to clear...
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0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Amazing
The service I have had over the last 5 years has been amazing. They are very supportive and they understand when you have mental health problems. They do annual reviews to see if you can still afford...
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.