First class service and advice, made the whole process so easy and straightforward.
0
Dela
SE
Senga
Feefo-verifierat
Middlesbrough
2 years ago
Vad Senga sa om Financial Wellness Group:
EXCEPTIONAL
I thought financial wellness group were exceptional, there customer service is outstanding, anytime I had a query they were quick to help and even rang you back if the issue was not resolved you can...
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1
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Poor
The hidden fees at the beginning of the DMP which increases dependant on your payment is immoral and un-ethical. I tried to settle my debt early but that feel under deaf ears from Nathan.
Natalie
Financial Wellness Group
2 years ago
Thanks for your feedback. Our fee is 18.5% of any payment that you make towards your debts - this will of been made clear to you in your initial advice pack and any further letters of the advice you received when you completed your annual reviews. If you'd like to discuss this further, please can email us at dmpcustomerservice@financialwellnessgroup.co.uk. We wish you the best of luck for the future.
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Very gd service spot on helped me to the end can't thank them enough will be recommending to others defo
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Do it yourself
You could do it yourself for less.
Call you debtors.
They don’t really offer you any service.
Some of my creditors they never knew the balance of until I’d finished - they just estimated it.
Save...
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Natalie
Financial Wellness Group
2 years ago
We are sorry to read this is your experience, we are passionate about our customers and the service we provide. Please contact us on 0161 393 7157 so that one of our colleagues will contact you to look into your case and address your concerns.
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Dela
MI
Michael
Feefo-verifierat
Cumbria
2 years ago
Vad Michael sa om Financial Wellness Group:
Thank you life become easy again
Easy and very helpful
0
Dela
AL
Alexander
Feefo-verifierat
2 years ago
Vad Alexander sa om Financial Wellness Group:
Speak to these guys last. Understanding and professional.
Their service is very good, anyone I dealt with puts you at ease at a time when you're probably quite stressed. If I was ever finding the payments on the plan a struggle, we calmly went through why...
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0
Dela
CH
Christopher
Feefo-verifierat
Leeds
2 years ago
Vad Christopher sa om Financial Wellness Group:
Sorted everything out and never had threatening emails or letters fron creditor's always kept you informed
0
Dela
MA
Mark
Feefo-verifierat
Swinton
2 years ago
Vad Mark sa om Financial Wellness Group:
Absolutely brilliant from start to finish, kept us informed all the time. Nothing was any trouble for them.
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Do not hesitate to get the help you need
Most helpful, non-judgemental staff who treat you with respect and care and do their utmost to ensure you are able to get out of debt in a reasonable time and sustainable manner
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.