The admins who post on the Facebook page are argumentative- and honestly will defend ovusense and the things it claims to be able to do when clearly it can't. They should be there to provide advice...
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Caroline
OvuSense
6 years ago
Thank you for your message and I'm sorry to hear that you are disappointed with your recent experience. As a Class II medical device, we are heavily regulated and not allowed to make claims that have not been clinically proven. The Admin Team are long time users of OvuSense and are there to provide factual information. I have tried searching for the post you are referring to, but can't find anything. If you would like to send it to me at caroline@ovusense.com I will be more than happy to review. Best Wishes - Caroline - Customer Relations Manager - The OvuSense Team
3
Dela
Betrodd kund
Verifierat av OvuSense
6 years ago
I tried to tell them the problem that it did not detect my ovulation yet I received the email telling me about the theory of sensor , which I read already before buying it
Caroline
OvuSense
6 years ago
Hi - Thanks for your feedback. Unfortunately, the Sensor has not been able to detect ovulation because you have not worn it consistently throughout your cycle.. In order for the Sensor to predict and confirm ovulation, you must wear it every night as soon as your period has finished right up until you get confirmation of ovulation or your next period arrives. If you need further assistance, please do not hesitate to contact the Customer Support Team via the website. Many Thanks, Caroline - Customer Relations Manager- The OvuSense Team :-)
3
Dela
OU
OvuSense User
Verifierat av OvuSense
6 years ago
Vad OvuSense User sa om OvuSense:
Most terrible experience! I would not recommend it even to the worst enemy.
The worst service I ever had in whole history of my purchases. It states that it will be delivered in two working days. After two weeks I haven't received even an answer why it was not delivered and...
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Caroline
OvuSense
6 years ago
Hi Lina - as per out communications. Unfortunately, your product was not delivered as there with an error between the transaction and your order being sent through to our shipping system, and we were not aware that you had been charged twice until you made us aw,are. We did offer to make things right for you and ship you another kit via a signed for method, however we have not received a response. We hope to hear from you soon. Many Thanks, Caroline - Customer Relations Manager - The OvuSense Team
2
Dela
OU
OvuSense User
Verifierat av OvuSense
Kalispell
6 years ago
Vad OvuSense User sa om OvuSense:
Most amazing thing i could ever of purchased. plus the staff are wonderful.
I absolutely LOVE everything about Ovusense. Definitely brings peace of mind to my life. 💙
0
Dela
OU
OvuSense User
Verifierat av OvuSense
6 years ago
Vad OvuSense User sa om OvuSense:
Ovusense Lover
I think the Ovusense is very accurate in predicting when ovulation will occur. I feel as though ovulation occurs the day after a dip, but it makes sense based off their readings!
Caroline
OvuSense
5 years ago
Thank you for the feedback Heidi. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
1
Dela
Betrodd kund
Verifierat av OvuSense
6 years ago
New user
Super quick and friendly
0
Dela
Betrodd kund
Verifierat av OvuSense
7 years ago
Do Not Buy
Do not recommend this product. Purchased to get accurate reads and save time in morning. It is taking 10 minutes for the reader to work 50% of time. I can’t get the data to download even with phone...
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Caroline
OvuSense
6 years ago
Hi - Thank you for your feedback and I'm sorry to hear that you are having some connection troubles. We are more than happy to replace any product that may be deemed faulty. I note from our communication system that you received our connection tips, but then did not respond as to whether these were successful for you. If you are still having problems, please do respond to the e-mail and one of the team will be happy to assist you and provide additional guidance. If we deem your Sensor to be faulty, we will of course provide a replacement free of charge. Many Thanks, Caroline - Customer Relations Manager - The OvuSense Team
1
Dela
Betrodd kund
Verifierat av OvuSense
7 years ago
I love it!
OvuSense is easy to use, and extremely helpful when it comes to learning my cycle.
Caroline
OvuSense
5 years ago
Thank you for the feedback, we are happy to hear it has offered you insight into your cycle. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
0
Dela
Betrodd kund
Feefo-verifierat
7 years ago
The app is a little complicated and not very user friendly.
Caroline
OvuSense
6 years ago
Hi - Thanks for your feedback. I'd welcome the opportunity to discuss this further with you. We are always open to suggestions for improvement. Please do get in touch with me at caroline@ovusense.com and I look forward to hearing from you.
0
Dela
Betrodd kund
Verifierat av OvuSense
7 years ago
Ovusense has taught me so much about my cycle. The app is easy to use and figure out.
Caroline
OvuSense
5 years ago
Thank you for the feedback, we are happy to hear it has offered you insight into your cycle. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
