Process only took a matter of days from submitting the claim to receiving payment. Cannot recommend enough, great service
Lloyd Glater
ExoticDirect
3 years ago
Good Morning Nikki,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use.
Have a wonderful Christmas!
The Exotic Direct Claims Team.
0
Dela
MH
Mrs Leanne Holland
Feefo-verifierat
St. Helens
3 years ago
Vad Mrs Leanne Holland sa om ExoticDirect:
Fantastic communication and dealt with the vets directly
Brilliant communication and dealt with the claim very Efficiently . Also dealing with the vets directly which saved me the stress.
Lloyd Glater
ExoticDirect
3 years ago
Good Morning Leanne,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so stress free and quick to use.
Have a wonderful Christmas!
The Exotic Direct Claims Team.
0
Dela
RH
Robert Hill
Feefo-verifierat
Southampton
3 years ago
Vad Robert Hill sa om ExoticDirect:
Excellent claim service.
All handled between vets and Exotic Direct. Once vet submitted claim form payment was made in full within just a few days.
Lloyd Glater
ExoticDirect
3 years ago
Good Morning Robert,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use.
Have a wonderful Christmas!
The Exotic Direct Claims Team.
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Appreciate Exotic
Our furry companions and us as owners are very fortunate to have Exotic Direct as our insurance. Very understanding and quick to assist.
Lloyd Glater
ExoticDirect
3 years ago
Good Morning,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use.
We wish you a wonderful Christmas!
The Exotic Direct Claims Team.
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
They answer the mails and the claims were dealt quickly.
Lloyd Glater
ExoticDirect
3 years ago
Good Morning,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so helpful and quick to use.
Have a wonderful Christmas!
The Exotic Direct Claims Team.
0
Dela
MB
Mrs Pauline Bidmade
Feefo-verifierat
Corbridge
3 years ago
Vad Mrs Pauline Bidmade sa om ExoticDirect:
Always prompt and helpful. They dealt directly with our vet.
Lloyd Glater
ExoticDirect
3 years ago
Good Morning Pauline,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use.
Have a wonderful Christmas!
The Exotic Direct Claims Team.
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Would not be without this Insurance
So easy to use. We all want what is best for our pets and having this insurance means we can have it without worrying about huge vet bills.
Lloyd Glater
ExoticDirect
3 years ago
Good Morning,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy to use.
Have a lovely weekend and all the best,
The Exotic Direct Claims Team.
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
I am Very happy
Gabriella
ExoticDirect
3 years ago
Hi there,
Thank you so much for taking the time to leave a 5* review, we are so pleased you are happy.
Have a lovely weekend and all the best,
The Exotic Direct Claims Team.
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Exotics Direct always courteous on the phone. Easy to submit claim and payment is always made promptly either to the vets or the client. Always very sympathetic also during the loss of your pet.
Gabriella
ExoticDirect
3 years ago
Hi there,
Thank you so much for taking the time to leave such a lovely review. We were so sorry to hear about your little friend. We are pleased you have found our claims process prompt and easy.
Have a lovely weekend,
The Exotic Direct Claims Team.
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
First Class
Quick and easy claims, Polite and efficient staff and no reason to say anything else.
Gabriella
ExoticDirect
3 years ago
Hello there!
Thank you so much for taking the time out of your day to leave us with your positive review. It’s great to hear that you are happy with our claims process and our team members.
We hope you have a lovely weekend,The Exotic Direct Claims Team.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.