I got this at 00.38 on friday morning. It woke me up. Now ******** and never send this ******* **** again surely If I didn't reply last time It was because I don't filling ******* **** like this. If...
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Dela
TC
Trusted Customer
Norfolk
7 years ago
Vad Trusted Customer sa om ExoticDirect:
Brilliant Service
Very pleased with the renewal process. All staff are very helpful, polite and friendly. I would highly recommend this service to others. My little Horsefield tortoise ‘Speedy’ was also very pleased...
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Alec
ExoticDirect
7 years ago
Hi Jane (and Speedy),
Thank you for giving us this positive review and also for taking the time to leave such nice comments.
It's great to hear that your latest renewal went well and also that when you did have to contact us, that the team members you spoke to were all helpful, polite and friendly.
We're glad to hear that Speedy made a full recovery. If there's ever anything else we can do for you, please do get in touch.
Best regards,
The Exotic Direct Pet Insurance Team
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Dela
TC
Trusted Customer
7 years ago
Uppladdade medier
Visa alla medier (1)
Vad Trusted Customer sa om ExoticDirect:
I phoned up to check the details of my renewal and got the usual very helpful response. Very happy to renew with Exotic Direct. Great service.
Alec
ExoticDirect
7 years ago
Hi Rosemary,
Thank you for giving us this positive review and also for taking the time write such a nice comment.
It's great to know that when you've needed to contact us, the agents you've spoken to have always been helpful and also that we were able to help you with your renewal information.
If there's ever anything else we can help or assist you with, please do give us a call.
Best regards,
The Exotic Direct Pet Insurance Team
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Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om ExoticDirect:
Wouldn't use anyone else
Alec
ExoticDirect
7 years ago
Hi Anne,
Thank you for giving us this really positive review. It's great to hear that you want to stick with us. We'll do our best to live up to your expectations now and in the future. :)
Should you ever have any questions about your policy, please do call us and we'll do our very best to assist you.
Best regards,
The Exotic Direct Pet Insurance Team
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Dela
Betrodd kund
7 years ago
Efficient and friendly
Very pleasant member of staff, I think called Alex
Louise
ExoticDirect
7 years ago
Hi There
Thank you for taking the time to leave us your review and for rating us with 5 stars!
It is brilliant to hear your lovely comments regarding our service and staff.
Kind Regards
The Exotic Direct Team
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Dela
TC
Trusted Customer
London
7 years ago
Vad Trusted Customer sa om ExoticDirect:
Quick n efficient renewal over the phone /post
Friendly staff no problems at all with my renewal. I'm happy my dog's happy 😀
Martin
ExoticDirect
7 years ago
Dear Miss Williams,
Many thanks for your review and we are delighted to hear that you are happy with the renewal and the staff.
The Exotic Direct Team
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om ExoticDirect:
Quick service, pleasant person to deal with and he answered my questions efficiently.
Martin
ExoticDirect
7 years ago
Dear Ms Crowe,
Many thanks for your review and we are delighted to hear that you found our staff pleasant and efficient.
The Exotic Direct Team
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Dela
Betrodd kund
7 years ago
All made easy; polite and efficent, no being put on hold put straight through. Thanks
Martin
ExoticDirect
7 years ago
Thank you for your review and we are pleased to hear that you are happy with the service and found the process easy and efficient.
The Exotic Direct Team
0
Dela
TC
Trusted Customer
Rotherham
7 years ago
Vad Trusted Customer sa om ExoticDirect:
Easy renewal and a reduction on last years quote. We pleased.
Martin
ExoticDirect
7 years ago
Dear Mr Harrop,
Many thanks for your review and are delighted to hear that you found the renewal easy and are happy with the reduction in premium.
The Exotic Direct Team
0
Dela
Betrodd kund
7 years ago
Fabulous! Would highly recommend.
Excellent service!
Alec
ExoticDirect
7 years ago
Thank you for giving us such a positive review and also for your nice comments.
It's great to hear that you've received excellent service from us and feel able to recommend our pet insurance to others. I'll let the team know - it'll make their day!
If you ever have any questions about your policy, or require our help with anything please do let us know.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.