Claim was dealt with promptly & went through smoothly as expected. Would recommend.
Hayley
ExoticDirect
6 years ago
Hi there,
Thank you so much for taking the time to leave your positive review.
It is really great to hear that your claim was dealt with promptly and that the experience ran smooth.
We hope you have a lovely day,
The Exotic Direct Claims Team.
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Great service, attentive phone operator, very happy.
Sarah
ExoticDirect
6 years ago
Hi there,
Thank you very much for your wonderful review, we are so pleased to hear that you had a great service with us!
If you need us at all in the future please do not hesitate to get in touch.
Kind Regards,
The Exotic Direct Team.
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om ExoticDirect:
Staff
Had a very nice gentleman on the phone eplaining insurance in an easy to understand manner
Sarah
ExoticDirect
6 years ago
Hi Joan,
Thank you very much for taking the time to leave your review,
We are so glad to hear that our staff were able to help talk you through our insurance cover, if you ever need us in the future please do let us know!
Kind Regards,
The Exotic Direct Team
1
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om ExoticDirect:
Great website. Great product
Simple and effective website. Great and relevant products for those of us with different pets!
Sarah
ExoticDirect
6 years ago
Hi Nigel,
Thank you so much for your review,
We are happy to hear that you found a product for your pet with us!
Kind regards,
The Exotic Direct Team
1
Dela
TC
Trusted Customer
Feefo-verifierat
Isle of Wight
6 years ago
Vad Trusted Customer sa om ExoticDirect:
Peace of mind for my parrot
Friendly helpful agent. Pleasure to deal with.
Sarah
ExoticDirect
6 years ago
Hi Jane,
Thank so much for taking the time to leave your review, we are so glad to hear that you have peace of mind for your parrot.
If you do need ever need us in the future our team will be more than happy to help again!
Kind Regards,
The Exotic Direct Team.
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om ExoticDirect:
Very helpful as usual
Louise
ExoticDirect
6 years ago
Hi Richard,
Thank you for taking the time to leave us your review and for rating us with five stars!
We are very pleased to hear your comments regarding our helpful service, thank you.
Kind Regards
The Exotic Direct Team
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Uppladdade medier
Visa alla medier (1)
Really easy to navigate the website and get a quote, the insurance itself was very reasonably priced especially considering the average cost of a trip to the vet for a ferret’
Louise
ExoticDirect
6 years ago
Hi There,
Thank you for taking the time to leave us your review and for rating us with five stars!
We are delighted to hear your great comments regarding our easy to use website and that you are happy with your cover and premium, thank you.
Kind Regards
The Exotic Direct Team
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om ExoticDirect:
Great service 👍
Easy to use service, really hassle free
Louise
ExoticDirect
6 years ago
Hi There,
Thank you for taking the time to leave us your review and for rating us with five stars!
We are delighted to hear your great comments regarding our service, thank you.
Kind Regards
The Exotic Direct Team
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Direct claim ran smoothly
Had no issues making a direct claim and they covered all costs even investigative treatment to avoid having the same issue arise
Louise
ExoticDirect
6 years ago
Hi There,
Thank you for taking the time to leave us your review and for rating us with five stars!
We are very pleased to hear you have found our claim process straight forward and that we were able to assist you with your veterinary costs.
Kind Regards
The Exotic Direct Team
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Uppladdade medier
Visa alla medier (1)
Vad Trusted Customer sa om ExoticDirect:
Feel happy
All good for cover and easy to set up feel safe knowing my little man is covered now
Louise
ExoticDirect
6 years ago
Hi Jan,
Thank you for taking the time to leave us your review and for rating us with five stars!
We are very pleased to hear you have found our cover good and easy to set up.
Kind Regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.