Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

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Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

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Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

ExoticDirect Recensioner

Visar alla 1,995 omdömen

Betrodd kund

Feefo-verifierat

6 years ago

Very easy process, no problems at all

Very easy process, highly recommend this insurance for your exotic pets

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to review us and for rating us with five stars! We are so pleased to hear your comments regarding our straight forward processes and cover, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo-verifierat

6 years ago

Vad Trusted Customer sa om ExoticDirect:

Good customer care and service as usual

Louise

ExoticDirect

6 years ago

Hi Kerry, Thank you for taking the time to review us and for rating us with five stars! We are delighted to hear your comments regarding our customer service, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo-verifierat

6 years ago

Vad Trusted Customer sa om ExoticDirect:

Really easy renewal ,just had to sit back and let it happen thankyou

Louise

ExoticDirect

6 years ago

Hi Kay, Thank you for taking the time to review us and for rating us with five stars! We are really pleased to hear your great comments regarding our efficient renewal process, thank you! Kind Regards The Exotic Direct Team

Betrodd kund

Feefo-verifierat

6 years ago

Happy with renewal process

Easy, hassle free renewal and prompt response to queries.

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. It's great to know that you're happy with this years renewal process, that it was hassle free for you and that when you had queries that they were responded to promptly. Very best regards, The Exotic Direct Team

Trusted Customer

Feefo-verifierat

6 years ago

Vad Trusted Customer sa om ExoticDirect:

The call handler was superb,professional ,informed and yet friendly and amiable. He had a perfect manner and made the conversation so enjoyable and informative that I would have happily spoken to...

Läs mer

Alec

ExoticDirect

6 years ago

Hello Ms Robinson, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that the call handler you spoke to was able to assist you and (equally, if not more importantly) also made the phone call a friendly an enjoyable experience for you. If we can ever be of any further help or assistance in the future, please do not hesitate to contact us. Best regards, The Exotic Direct Pet Insurance Team

Betrodd kund

Feefo-verifierat

6 years ago

Made renewal very easy.

Made things very Very easy

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. It's great to know that you found the renewal process very easy. If we can ever be of any further help or assistance, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Betrodd kund

Feefo-verifierat

6 years ago

Very easy to use. Quick quotes

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. We were all very pleased to hear that you found it easy and quick to get a pet insurance quote. If you ever have any questions about your quote, or if we can help in any other way, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Betrodd kund

Feefo-verifierat

6 years ago

Fast end Cheap

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. It's great to know that you were able to get the pet insurance cover you wanted quickly and at a price you're happy with. If we can ever be of any further help or assistance, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Betrodd kund

Feefo-verifierat

6 years ago

Great product just what I was looking for

Quick and easy too set up good value

Alec

ExoticDirect

6 years ago

Thank you for this positive review. We're really pleased to hear that our pet insurance product met your needs and also that it was quick/easy to set up. If you ever have any questions about your policy, or need help with anything else, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Betrodd kund

Feefo-verifierat

6 years ago

Good company although they did get some of our details wrong will ring

all was good polite advisor very chatty and helpful

Sarah

ExoticDirect

6 years ago

Hi there, Thank you for taking the time to leave your review, we really do appreciate the feedback. Apologies for the error in your details, but we do hope that we have since been able to get this all sorted for you, If you do need to contact us at all regarding your policy, please do let us know. Kind Regards, The Exotic Direct Team.