Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

ExoticDirect Recensioner

Visar alla 1,995 omdömen

Trusted Customer

Feefo-verifierat

6 years ago

Vad Trusted Customer sa om ExoticDirect:

i have been using your service for many years now to insure our tortoise 'Albie'. The information and the way you communicate it is relevant, clear and concise.

Nathan

ExoticDirect

6 years ago

Hello Marion, Thank you so much for rating us 5*s. We really appreciate the feedback. We wish yourself and Albie well! Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo-verifierat

6 years ago

Vad Trusted Customer sa om ExoticDirect:

Excellent

I rate exotic direct experience excellent, never an issue would highly recommend

Nathan

ExoticDirect

6 years ago

Hello Mark, Thank you for giving us a 5* Review! Thank you also for your kind words and letting us know you would recommend us, we really appreciate it. Kind regards, The Exotic Direct Team.

Betrodd kund

Feefo-verifierat

6 years ago

Painless to renew

I received a letter saying that if I wanted to renew my insurance I need not do anything, if I wanted to cancel just let them know. It is so easy and painless that I didn't have to go through...

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Nathan

ExoticDirect

6 years ago

Hello, Thank you for rating us 5*s. We are happy to hear that you found the service painless and easy to use. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo-verifierat

6 years ago

Uppladdade medier

Visa alla medier (1)

Vad Trusted Customer sa om ExoticDirect:

Very quick and easy to use. Good value for money.

Nathan

ExoticDirect

6 years ago

Hello Paul, Thank you so much for the 5* Review! We are happy to hear you found the service quick and easy to use and that we are also good value for money. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo-verifierat

Staffordshire

6 years ago

Vad Trusted Customer sa om ExoticDirect:

Great

Very helpful and called back at a time that suited me with in minutes of that time my phone went, there was no pushing and I got what I wanted

Nathan

ExoticDirect

6 years ago

Hello Sallianne, Thank you so much for rating us 5*s we really appreciate the feedback. We are so happy that you found our staff to be helpful and are glad to hear you found the insurance product that you wanted. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo-verifierat

6 years ago

Vad Trusted Customer sa om ExoticDirect:

Pain free process as usual

Sarah

ExoticDirect

6 years ago

Hi Alina, Thank you very much for leaving your lovely review, We are pleased to hear that we can continue to provide an easy process for you. If you do ever need us in the future, please do not hesitate to contact us. Kind Regards, The Exotic Direct Team

Betrodd kund

Feefo-verifierat

6 years ago

Customer service was really friendly, all working from home at the moment. Payment was swift and it was all very painless.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you very much for taking the time to leave your positive review, We are happy to hear that you had a positive experience from us, and are glad to assist as normal. Kind Regards, The Exotic Direct Team

Betrodd kund

Feefo-verifierat

6 years ago

It’s a shame the price has gone up so much, especially not having claimed.

One of the few insurers to insure guinea pigs.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you for your review, We can confirm that the premium on your policy has remained the same, however all policies can be subject to change due to factors such as claims or other factors that are outside of our control such as insurance premium tax. If you do have any further questions regarding your policy, please email us at enquiries@exoticdirect.co.uk or call us on 0345 982 5505. Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo-verifierat

6 years ago

Vad Trusted Customer sa om ExoticDirect:

Excellent service as usual.

Sarah

ExoticDirect

6 years ago

Hi David, Thank you very much for your review, we are so pleased that you found our service excellent! If you need us in the future at all, please do get in touch. Kind Regards, The Exotic Direct Team

Trusted Customer

Feefo-verifierat

Liversidge

6 years ago

Vad Trusted Customer sa om ExoticDirect:

amazing

I would recommend this company to everyone who has exotic pets also I told a few friends on Facebook groups

Sarah

ExoticDirect

6 years ago

Hi Nicholas, Thank you so much for taking the time to leave your review, we are so pleased to hear that you have recommended us to friends as well! If you need anything in the future, please let us know. Kind Regards, The Exotic Direct Team