Still no confirmation after a month. What is going on??
It was very easy to 'renew' and I received immediate reply that my request for renewal has been received and is under processing. This was on a no-reply email and with only other communication option...
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, We hear you. This is not the experience we had in mind for you, and we thank you for sharing your feedback with us. We are working hard to improve our products and services to meet the needs of our customers, and will take your valuable feedback into consideration. Thank you again, and have a pleasant day ahead.
No $10 atome payment discount received as advertised
As suggested by staff Use Atome to pay due to their $10 off promo but did not receive the discount and did not realised until paid. Apparently discount is not automatic and have to go through a whole...
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, We hear you. This is not the experience we had in mind for you, and we thank you for sharing your feedback with us. We are working hard to improve our products and services to meet the needs of our customers, and will take your valuable feedback into consideration. Thank you again, and have a pleasant day ahead.
Very Good customer service. Very satisfied with the product recommendation and easy mode of completing my purchase (hassle free) with Etiqa. James Ting, thanks for your guidance and follow-up...
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, on behalf of James and our Customer Care team, we thank you for your lovely note on our service. Your feedback is precious as our team strives to deliver the best experience to our customers. We appreciate you taking the time to leave us a review. Here's wishing you an amazing day!
Vad MOHAMMED YUSMAN BIN RAHMAN sa om Tiq by Etiqa Insurance:
Very fast response when inquiry and price is very affordable for us to buy.
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Mohammed, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
My second time buying a policy online with Etiqa Insurance. System is great and very easy to use. Touchpoints are excellent too.
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Dear Valued Customer, on behalf of our Customer Care team, we thank you for your lovely note on our service. Your feedback is precious as our team strives to deliver the best experience to our customers. We appreciate you taking the time to leave us a review. Here's wishing you an amazing day!
Not pushing n calm that's why I purchase. Willing to elaborate further on policy.
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, on behalf of our Customer Care team, we thank you for your lovely note on our service. Your feedback is precious as our team strives to deliver the best experience to our customers. We appreciate you taking the time to leave us a review. Here's wishing you an amazing day!
Dear Awe, on behalf of our Customer Care team, we thank you for your lovely note on our service. Your feedback is precious as our team strives to deliver the best experience to our customers. We appreciate you taking the time to leave us a review. Here's wishing you an amazing day!
Dear Valued Customer, on behalf of our Customer Care team, we thank you for your lovely note on our service. Your feedback is precious as our team strives to deliver the best experience to our customers. We appreciate you taking the time to leave us a review. Here's wishing you an amazing day!
Was a fast hassle free process and as a first time buyer it was easy to navigate through their website. Would use this insurance more.
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.