Misleading me on the interest rate of the loan. Very deceptive sale strategy. I called to payout the loan today, was told to call back on Tuesday when the next payment is due.
Symone
easyfinancial
1 year ago
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you may have experienced.
At easyfinancial, transparency is a core value. We ensure all our customers are fully informed about interest rates, which are clearly outlined in the loan agreement provided at the time of signing.
Regarding your concerns about the payout process, please note that loan payment gets in transit three business days prior to the scheduled payment date. On the day you contacted us to pay out your loan, your payment was already in transit. To help prevent overpayment, our representative advised you to wait until the payment had cleared before proceeding with the payout.
We regret any inconvenience this may have caused. Your feedback is very important to us, and we are always working to improve our service and ensure customer satisfaction
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Fast,friendly,and efgicent. Sara ess awsome
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Amazing service
0
Dela
MS
Marie Sheppard
Feefo-verifierat
HAMPDEN, NL
1 year ago
Vad Marie Sheppard sa om easyfinancial:
PRETTY SMOOTH AND EASY
BEN AT EASYFINANCIAL IN CORNERBROOK MADE MY EXPERIENCE VERY EASY AND SMOOTH. BEN IS A VERY KIND, PERSONABLE MAN. HE MADE MY EXPERIENCE VERY EASY. HE IS FRIENDLY, CARING, HONEST AND VERY HELPFUL....
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0
Dela
DM
Dorothy Martell
Feefo-verifierat
Calgary
1 year ago
Vad Dorothy Martell sa om easyfinancial:
Very user friendly
Quick and easy with a knowledgeable financial loan personal.
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Not very communicative.
Symone
easyfinancial
1 year ago
Thank you for sharing your feedback. It has been noted that there was limited communication during the application process. The team values the opportunity to address any concerns related to the loan experience.
easyfinancial acknowledges that this situation may have caused some inconvenience and regrets any miscommunication that occurred during the loan funding process. Ensuring that customers clearly understand their financial products remains a top priority.
Thank you for your understanding.
For further questions or additional assistance, customers are encouraged to contact easyfinancial at 1-888-502-3279, where a customer service representative will be happy to assist.
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
NA
The person I dealt with was excellent but!! I have NEVER had a loan of any kind ( except a mortgage ) when I saw that to borrow $15,000 I would pay back over $40,000 I could not believe my eyes! ...
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0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
It was fairly easy but it seemed to take forever to get the forms filled out. They were always coming back and asking for more money
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.