easyfinancial Omdömen

Thank you for your feedback. easyfinancial was able to review the calls the customer had with their sales representive for the recently funded loan. According to the call recordings, easyfinancial were unable to find any objections regarding the loan protection plan ( insurance ). However, easyfinancial can see that the original loan was funded through their business partner Spring Financial. easyfinancial is currently looking to get access to those recordings, then will reach out to the customer with their findings. If the customer would like to speak about any other concerns, please reach out to their customer service team at 1-888-502-3279 Mon-Fri: 8 am - 8 pm and Sat-Sun: 10 am to 6 pm EST.

Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn’t met expectations, and we’d appreciate the opportunity to understand your concerns better. We can confirm that the loan was funded per procedural guidelines; however, if there was any confusion or you’re experiencing challenges with repayment, please know that we’re here to help. There are support options available, and we encourage you to reach out to your local branch for further assistance. You can contact them directly at (587) 330-2445 — the team would be happy to speak with you and work toward a solution that supports your current situation.