The website was ok, but what really mattered was the excellent service we received once we picked up the phone. Lewis was so helpful. He had been to the resort and was able to reassure us that we...
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Mr Gary Hodder
Brentwood
3 years ago
Vad Mr Gary Hodder sa om Destination 2:
I need to the dates by one day, the customer service don’t respond,awful
Awful service there customer service won’t respond all I need them to do is amend my dates. I think they may a fraudulent company
Customer support
Destination 2
3 years ago
Mr Hodder you will have had an auto reply from our customer service email account that advises timescale for response in order to manage your expectation. This is 7 days. We can only presume you overlooked this. Such requests need to be in writing to protect all parties when amending a booking which we trust is appreciated. You were upon acknowledgement inside the 7 days, advised of a 3 day resolution timeframe and the change was achieved inside this. Under the circumstances we refute that our service is awful and further you should reconsider describing us a fraudulent company which is libellous.
MH
Mr Gary Hodder
3 years ago
Resolved issue
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Mr Kevin John Clarke
3 years ago
Vad Mr Kevin John Clarke sa om Destination 2:
Everything was soooo easy.
All was explained nicely.
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Betrodd kund
3 years ago
5+ Customer Service
Efficient good service. Nadine was excellent!
I'll definitely book again.
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Mrs Emma Cherrison
3 years ago
Vad Mrs Emma Cherrison sa om Destination 2:
Excellent customer service
Excellent customer service offered by Clare today, so patient with all our queries.
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Betrodd kund
3 years ago
Extremely helpful when we was booking our holiday. They did exactly what it said on the tin, unlike a lot of other companies that we have dealt with
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Betrodd kund
3 years ago
So easy to book
After booking a holiday online, i called and was given the information i requested. It was so easy to book. Will be definitely using them again for future holidays.
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Betrodd kund
3 years ago
Excellent customer service 5 stars
Nadine who helped us book our holiday was absolutely fantastic she couldn’t of been more helpful we would definitely use your company again for future holidays
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Mr Roy Maynard
Welwyn Hertfordshire
3 years ago
Vad Mr Roy Maynard sa om Destination 2:
Excellent response to our initial enquiry
I felt that they met our requirements in a swift and effective way, and stayed on the scene
until our requirements were fulfilled.
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Betrodd kund
3 years ago
Would highly recommend
Amy was extremely helpful in assisting me book my holiday, she was very patient and eventually found a deal that suited me. I informed her I had a disability and told her what I needed in the room....
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
