Very well organised by John Jones we can recommend his service
Very well organised by John Jones we recommend his services to our friends and family
0
Dela
MJ
Mr Stephen Jones
3 years ago
Vad Mr Stephen Jones sa om Destination 2:
Easy and stress free completion of booking.
Simple process of speaking on the phone - (a few times to make sure we got the best cabin on the cruise we were looking at) and that was it, cruise booked at a great rate.
0
Dela
Betrodd kund
3 years ago
Great travel company.
Destination 2 are always, without fail , the best travel agent we’ve ever used. Fuss free , competitive and efficient. Communication is excellent and if there were any problems they are only too...
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0
Dela
MH
Mrs Deborah Haslam
3 years ago
Vad Mrs Deborah Haslam sa om Destination 2:
Cheaper price to friend following morni
If I called the following morning my friend booked the same holiday- same flights and she has £58 pp cheaper with a better room. I have emailed customer service and not had a reply
Customer support
Destination 2
3 years ago
Mrs Haslam since you booked online for yourself you will know how the online process works and that there is no cooling off period or ability to pricematch when a booking is confirmed unfortunately. Prices can fluctuate as different suppliers are used and we have no control over the offers they present. We do always at the time of booking give the best price available on that date.
0
Dela
Betrodd kund
3 years ago
Online bookings-best cheap deals
Used this company for holidays to Dubai and Thailand with no hitch. Booked Orlando for October, competitive pricing and nice easy to use website, would recommend 👍🏻
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Dela
Betrodd kund
3 years ago
Simple to book but was told that someone would call me - no one did.
Simple to book and great price. The site said that someone would phone and confirm the booking but no one did hence only 3 stars.
Customer support
Destination 2
3 years ago
Hello we are sorry you appear to have misunderstood the online order process as it is in the email confirming your order is in progress that you will be contacted by a consultant, either by email or by telephone, within the next 72 hours to confirm your arrangements. You were contacted the same day/inside 72 hours and this was by email - which was your final booking paperwork confirmation. There was therefore no requirement for a consultant to telephone.
0
Dela
Betrodd kund
3 years ago
Excellent 1st class service
Excellent service.. the staff was friendly, helpful, patience and a good at list listening to me. I would definitely be travelling with Destination 2
All my booking was done on point. Well done to my...
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0
Dela
Betrodd kund
3 years ago
Danielle was helpful and very patient when I booked my holiday for July, had to call her back a couple of times and was still on the phone after 8pm, nothing was too much trouble. Thank you.
0
Dela
MT
Mrs Kathryn Thomas
Swansea
3 years ago
Vad Mrs Kathryn Thomas sa om Destination 2:
Demanding full payment day after paying deposit
Paid deposit on a friday, email next day to say my balance was overdue when it was actually due 3 august, not april
Customer support
Destination 2
3 years ago
Mrs Thomas we are sorry this has caused a poorer review than we hope to achieve. We can see that our customer service team has clarified that it was only a portion of money that was due earlier for your flights which is explained in our booking terms as something over which we have no control when an airline requires payment sooner to secure seats.
0
Dela
MR
Mrs Saroja Rungapillay
3 years ago
Vad Mrs Saroja Rungapillay sa om Destination 2:
I called your office on 3 different occasions and was told someone was going to call me back and they never did which was very frustrating. I eventually spoke to someone called Mark and he was very...
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Customer support
Destination 2
3 years ago
Mrs Rungapillay we thank you for yoru feedback and will ensure it is provided to the relevant team to address. We are sorry for any inconvenience but are very pleased Mark assisted you.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
