Beverley was amazing to deal with. Great price and service. Highly recommended and since my niece has sorted this for me she has told others about your company. 😁
Not the best for communication. I have an email unanswered. Disappointed because you was recommended to us
Holiday nit taken yet so fingers crossed it goes well
Your prices are very good
Customer support
Destination 2
2 years ago
Mrs Hobson we appreciate your comments and are pleased our prices are competitive. Please do allow the team opportunity to respond to you as their auto reply advises - this can be up to 7 working days.
MH
Mrs Jacquelyn Hobson
2 years ago
In all fairness it was over 7 days ago that I emailed but thank you for your response anyway
Never booked a holiday elsewhere when our full names have not been put on the tickets to agree with our Passports despite querying this with them. Hope we don't have issues at the airports!!
Customer support
Destination 2
2 years ago
We regret you feel that this warrants such a low review of our service, the process may not be as you have experienced before but the information given has been correct.
Good deal but stressful booking. Flights weren't available after booked and paid. So changed them but then board basis was booked wrongly. Took days of chasing and customer services were beyond...
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Customer support
Destination 2
2 years ago
Hello Kerry thank you for your comments here, it certainly does not appear to be that your booking arrangements have gone as smoothly as usual. We are sorry for any issues, as you know when booking online the arrangements are only a request and subject to confirmation as in the case of your flights. We will address internally the content of your review for any improvement and escalate the refund aspect.
KM
Km
2 years ago
Still awaiting my refund. No emails. Voicemails. hardly an escalation. Booked holiday on 18th May so sufficient time to actio.n. Really poor. Service overall. I Have amended my score accordingly Avoid. I'm also advised that the company should not be charging an admin fee for Amex as any charges like this should be then administered to all cards. I am investigating this advise further to gain clarity. Send me the money you owe me.
Customer support
Destination 2
2 years ago
Ms Weller we are sorry you have amended your review rating due to not receiving a refund, this was actually done on 15 June and should be within your account. Please do contact our customer service team via the normal channels as they can provide codes to assist your bank if they have not yet deposited the funds, these have certainly left us.
The booking expert was relatively seamless and worked well for me.
However before I booked I asked few questions which I would have liked clarified before proceeding.I received the usual automated...
The website is great. Prices were competitive. Booking was very user friendly. After sales ommunication with agent to change aspects of booking was bad. Cheaper and easier to cancel and buy again....
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
