Answer their phone and reply to emails more efficiently without having to chase for several days!
Customer support
Destination 2
3 years ago
Hello we are sorry you have experienced a delay beyond your expectation in relation to communication and will look into this. We do not see any emails from your address held in the booking sent to our public customer services accounts and if this has instead been sent to one of our consultants, they are not always on shift or may require time to obtain information needed to respond.
0
Dela
Betrodd kund
3 years ago
I have already done two reviews, no more.
0
Dela
Betrodd kund
3 years ago
Amazing service
Had to make a change to the date of our booking and Gemma was an amazing help and very patient
0
Dela
Betrodd kund
3 years ago
Independently check any hotel booked
Check the hotels where you book passengers. The Hotel Windsor in Valetta Malta was allegedly rated 4 star in Malta but on search sites rated 2.5 ... the hotel lift button did not work on level 4......
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Customer support
Destination 2
3 years ago
Thank you for your feedback, we are sorry that the hotel you chose when booking online with us does not meet your expectation. We expect customers to establish that a property meets their needs before booking and has been researched. You will know from booking online that we advise that the property detail is provided by the supplier and the grading is also in accordance with their own grading systems which may vary by supplier. We are pleased that the hotel assisted you with the issues since we note that you did not contact us to report any concerns at the time.
0
Dela
MH
Mr Grant Hills
3 years ago
Vad Mr Grant Hills sa om Destination 2:
This was my first time using Destination 2 and the process was smooth and efficient.
0
Dela
MT
Mrs Adriana Teodorov
3 years ago
Vad Mrs Adriana Teodorov sa om Destination 2:
easy to use site
very to use the site and you have all the informations you need
0
Dela
MK
Mrs Dawn Kirkaldie
3 years ago
Vad Mrs Dawn Kirkaldie sa om Destination 2:
Great thank you
0
Dela
MH
MR ROBERT HARPER
3 years ago
Vad MR ROBERT HARPER sa om Destination 2:
Good company, the whole booking process extremely easy and staff knowledgeable and helpful
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
