Charles Tyrwhitt Omdömen

Thank you for leaving your feedback with us alongside your generous rating of five stars. I'm pleased to hear that our products and service have exceeded your expectations on this occasion and we look forward to hearing from you again soon.

Thank you for leaving your feedback with us regarding our polos and the material we use. I've passed your comments directly to our Feedback Team to whom I'm sure your feedback will be very enlightening when considering changes for the coming seasons. I'm sorry to hear that you’re your items weren’t quite as vibrant as you expected. The photography of our products for our website and brochures is an essential step we do not compromise on. We are sorry there was some confusion relating to the colour of your shirt. In response to your concerns, we conducted a quality inspection and can confirm that the product within our warehouse matched our intended description. It is, therefore, likely that the colour settings on the device you used to place your order caused the difference you have noticed. It would be most helpful if you could attach an image of the shirt you received in your response so that we may investigate further. In the meantime, please return any item you're not 100% happy with back to us using the online return (www.ctshirts.com/rebound). There we can swap it for something you may like better or, of course, a refund.