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Omdömen för Citalia Holidays | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 15,230 omdömen

Betrodd kund

10 years ago

Trip to Rome

Very easy to use online

Köpdatum: 02/01/2016

Betrodd kund

10 years ago

Multi city Break to Italy

Very helpful and informative staff . The lady I spoke to had stayed in a couple of the hotels and had good knowledge of Italy and listened to our requirements and made suggestions . She also told us...

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Raghavendra Singh

Citalia Holidays

10 years ago

Dear Mrs Hunter Thank you for your kind words about Citalia and Erin who will be very please with your comments. I am very pleased that you would recommended Citalia and we are very much looking forward to sending you on your next Citalia Adventure. Have a lovely multicentre holiday.

Köpdatum: 02/01/2016

Betrodd kund

10 years ago

Received prompt attention to our initial e mail followed up with a telephone call and the information was so clear we booked straight away and as we had been with Citalia before it did not need to...

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Köpdatum: 31/12/2015

Betrodd kund

10 years ago

The web chat was particularly useful and advice given when asked for

Köpdatum: 31/12/2015

Betrodd kund

10 years ago

Booked a holiday online, but confusing and unclear pricing and discounts

Unclear pricing, credits and discounts while booking on website. One discount didn't appear to have been applied. No explanation of 'booking protection' fee which was automatically applied. Would...

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Köpdatum: 31/12/2015

Betrodd kund

10 years ago

Very efficient and informative as had visited sorrento and hotel that we booked.

Köpdatum: 31/12/2015

Betrodd kund

10 years ago

Easy to use and clear website.

Köpdatum: 29/12/2015

Betrodd kund

10 years ago

Holiday booking on line.

We made a booking for July 2016 on line using a credit card, however we didn't receive an e mail confirmation. This resulted in calls to the Citalia reservation dept. And the credit card help line...

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Raghavendra Singh

Citalia Holidays

10 years ago

Dear Mr Jones Thank you for taking your time to feedback. I would like to apologise for the inconvenience caused in your online booking process. We are taking steps to make sure this same error doesn’t happen in the future, and our web team will continue to monitor this. I can see Erin has assisted you with confirming your booking, and your confirmation was sent. If you have any further questions or inquiry's please don’t hesitate to contact us.

Köpdatum: 28/12/2015

Betrodd kund

10 years ago