Everything seemed to run smoothly and the trousers were received very quickly.
Chums
Chums
12 years ago
Thank you for your feedback. I am sorry to hear one size is slightly larger. This is unusual I will pass your comments on to our buying department. Many Thanks
Delivery was slow so I contacted them and got No response the product eventually arrived I ordered two pairs of trousers and they substituted one which I had to send back, not only did I not like the...
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Chums
Chums
12 years ago
Thank you for taking the time to give your feedback, I am terribly sorry to hear that you are not happy, this is not our normal standard of service. We do try our very best to accommodate to all customer’s, and ensure all of our products are up to standard. We do value your custom and hope you will continue to order with us in the future.
Goods arrived speedily, but sending 'alternatives' twice was a waste of time and money
Chums
Chums
12 years ago
We do try our best to send alternatives of the same style to ensure we keep our customers happy. If a substitute is not suitable you may always return for a full refund. We can also on your request set your account to no substitutes.
Thank you for taking the time to leave feedback.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.