Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

CHU Underwriting Agencies Recensioner

Visar alla 1,682 omdömen

Betrodd kund

Feefo-verifierat

4 years ago

Seamless renewal ,

Kept informed ,no increase on previous year

Marisa

Feefo-verifierat

4 years ago

Vad Marisa sa om CHU Underwriting Agencies:

Only paid insurance premium by internet banking. Didn't need to speak to a Customer Service Rep.

Betrodd kund

Feefo-verifierat

4 years ago

Efficient.

Provided reminder well in advance of the renewal date. All paper work was emailed and resent as a prompt.

Stephen

Feefo-verifierat

4 years ago

Vad Stephen sa om CHU Underwriting Agencies:

Didn't need to speak to anyone

Simple on line transaction

L NANCE

Feefo-verifierat

4 years ago

Vad L NANCE sa om CHU Underwriting Agencies:

Disappointing

After receiving a $20 voucher for having my renewal sent via email, the admin fee on my latest renewal was increased by $20

Vicki

CHU Underwriting Agencies

4 years ago

Hi I've checked the policy and can see the admin fee was $30 in 2019 and for some reason in 2020 was only $10. I can only assume this was due to a system error. This year the admin fee has reverted back to the correct amount of $30. Regards Vicki

Cheryl Hayden

Feefo-verifierat

Adelaide

4 years ago

Vad Cheryl Hayden sa om CHU Underwriting Agencies:

Was frustrated by not getting any response from my calls, but glad to have

I requested on several occasions to get a policy renewal sent to me as the original was sent to the wrong address. I rang in October, and several times in November to be told that it was sent...

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Vicki

CHU Underwriting Agencies

4 years ago

Hi I'm sorry to read the multiple back and forth you encountered to receive your renewal documents. It definitely leads to a poor customer experience when it should have been a streamline process on renewal. I can see multiple renewals have been generated 22/10/2021, 26/11/2021 & 02/12/2021. Tegan is the lady you spoke with 02/12/2021. She added a note regarding the several calls & that she updated the policy with your email address. On behalf of CHU apologies and thank for the lovely feedback regarding Tegan. I will let her team leader know. Regards Vicki

Cheryl Hayden

4 years ago

Thanks for replying to my email, and I am pleased that you have passed on my feedback about Tegan, she was really helpful. You might like to know that I never received the policy Renewal that I requested. Regards Cheryl

Vicki

CHU Underwriting Agencies

4 years ago

Hi Cheryl I'll email you directly. Regards Vicki

Christine

Feefo-verifierat

4 years ago

Vad Christine sa om CHU Underwriting Agencies:

Stressful and Disappointing

Resolving this matter was extremely lengthy and stressful. This was due to a general lack of support and a stonewalling strata manager. What should have taken weeks, took almost 11 months! I was...

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Vicki

CHU Underwriting Agencies

4 years ago

Hi Christine So that I can review further, could you please advise what the situation is relating to, ie claim, defects and also a policy number. Otherwise, would it be OK to email you directly. Regards Vicki

Betrodd kund

Feefo-verifierat

4 years ago

Great service, great communication.

Great service, great communication. Essential when life is so busy. Timely reminders about insurance renewals and easy to read policies, thank you.

Rachelle

CHU Underwriting Agencies

4 years ago

We appreciate your feedback!

Betrodd kund

Feefo-verifierat

4 years ago

Well Communicated

Invoice provided in a timely manner and reminded me of the expiry date.

Rachelle

CHU Underwriting Agencies

4 years ago

Thank you for your feedback and we are so glad it was a seamless experience for you. Team CHU

Don

Feefo-verifierat

4 years ago

Vad Don sa om CHU Underwriting Agencies:

Not particularily happy with price.

Not really happy with price, held on hold for too long

Vicki

CHU Underwriting Agencies

4 years ago

Hi Don Would it be OK to contact you directly to obtain further details? Regards Vicki

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CHU Underwriting Agencies Omdömen

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?