Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Omdömen för Brooks Braithwaite | Kundtjänstomdömen för {{merchantUrl}} | Feefo

MT

Ms Celia Tarr

Feefo-verifierat

4 years ago

Vad Ms Celia Tarr sa om Brooks Braithwaite:

Brilliant efficient professional swrvice.

My claim waa handled perfectly. Petplans Santuary staff are polite friendly and professional. The vet myself and the dog involved all felt we got the best service anyone could ask for.. Would...

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Jade

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15

0

Betrodd kund

Feefo-verifierat

4 years ago

Felt at ease

Friendly guy at the end of the phone didn’t feel it was all about the sale.

Jade

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15

0

MG

Mr Kris Grierson

Feefo-verifierat

4 years ago

Vad Mr Kris Grierson sa om Brooks Braithwaite:

Yes I think it was.

It was a very easy step by step process.

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MR

Mr & Mrs Reid

Feefo-verifierat

4 years ago

Vad Mr & Mrs Reid sa om Brooks Braithwaite:

Great service, great value!

Tailored insurance for my dog walking and pet sitting business. A minor question regarding what they covered was answered immediately by email next morning after my enquiry the evening before. Staff...

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Martin

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MD

Miss Kerry Daly

Feefo-verifierat

4 years ago

Vad Miss Kerry Daly sa om Brooks Braithwaite:

Yes

Excellent service

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

Betrodd kund

Feefo-verifierat

4 years ago

Excellent service

Excellent service. Polite and helpful. Would definitely reccomment.

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MB

Mrs Linda Bowd

Feefo-verifierat

Gwent

4 years ago

Vad Mrs Linda Bowd sa om Brooks Braithwaite:

Yes most definitely

We talked to a gentleman called Martin Barnes he guided us through everything in detail, explaining what we needed to know, without rushing us in any way, great bloke

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MH

Mrs Pauline Harrison

Feefo-verifierat

4 years ago

Vad Mrs Pauline Harrison sa om Brooks Braithwaite:

to use and great service

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MM

Ms Christine McLeod

Feefo-verifierat

4 years ago

Vad Ms Christine McLeod sa om Brooks Braithwaite:

I have only given a 3 because you never know how good an insurance is until you need it. Hopefully I will never need it! Buying the policy was very easy & excellent choice of options.

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, Thank you for taking the time to leave your review. We always strive to provide a consistently excellent service, and it's great to hear that your experience with us so far has been simple and positive! If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

Betrodd kund

Feefo-verifierat

4 years ago

Assume so - operative was not able to advise

No reminder that my policy had expired. Operative was unable to provide advice. The software for taking money was unable to access my bank account - I have had absolutely no issues with any other...

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Ciaran

Brooks Braithwaite

4 years ago

Good Morning, Thank you for taking the time to provide your review. We do take any feedback received very seriously, to make sure we are providing the best possible service to our customers. I do apologise for the experience you have had regarding the setting up of your policy. We have emailed you directly with aim to help you resolve these matters as quickly as possible, however, if we can be of any further assistance, please don't hesitate to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15. Kind Regards, The Petplan Sanctuary team

0

Brooks Braithwaite Omdömen

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?