On querirying my policy on renewal I found they had not insured what I asked for last year and charged me extra.
Explained to the girl on the phone and came back with a ridiculous quote for the...
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Martin
Brooks Braithwaite
4 years ago
Good Morning, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that your policy is dealt with in a professional manner. We note that there was an issue last year. Please do contact us if you wish to take this matter further or if you are happy with the conclusion? If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Dela
MG
Miss Louise Gott
Feefo-verifierat
4 years ago
Vad Miss Louise Gott sa om Brooks Braithwaite:
👌🏻
Great service been with pet plan 6 years al aye fab service.
Martin
Brooks Braithwaite
4 years ago
Good Afternoon, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that your policy is dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Dela
MY
Mrs Joy Yeates
Feefo-verifierat
Coventry
4 years ago
Vad Mrs Joy Yeates sa om Brooks Braithwaite:
Excellent customer service; they were happy to suspend my policy during the height of the Covid pandemic during lockdown as I was unable to work, & quickly resolve any issues you may have.
Martin
Brooks Braithwaite
4 years ago
Good Morning, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that you are satisfied with your policy. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
Yes
Good service, prompt
Martin
Brooks Braithwaite
4 years ago
Good Afternoon, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that you are satisfied with your cover. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Dela
MS
Mrs Susan Silvers
Feefo-verifierat
4 years ago
Vad Mrs Susan Silvers sa om Brooks Braithwaite:
It explained the cover I required very well
The website was easy to understand
Alison
Brooks Braithwaite
4 years ago
Good Morning, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that you are satisfied with your cover. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Dela
MB
Mrs Jane Barden
Feefo-verifierat
4 years ago
Vad Mrs Jane Barden sa om Brooks Braithwaite:
Had this cover for 9 years, only claimed once but was really easy experience. Staff well knowledgeable and helpful!
Martin
Brooks Braithwaite
4 years ago
Good Morning, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that you are satisfied with your policy. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Dela
MM
Miss Gaia Musotti
Feefo-verifierat
4 years ago
Vad Miss Gaia Musotti sa om Brooks Braithwaite:
Very helpful
Martin
Brooks Braithwaite
4 years ago
Good Morning, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that your policy is dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
Really quick and well priced
Really helpful and good price
Martin
Brooks Braithwaite
4 years ago
Good Morning, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that you are happy with your insurance policy. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Dela
MB
Mr John Byers
Feefo-verifierat
Lockerbie
4 years ago
Vad Mr John Byers sa om Brooks Braithwaite:
Can't imagine using anyone else
Efficient knowledgeable and friendly. Were able to sort everything out in one quick call.
Alison
Brooks Braithwaite
4 years ago
Good Morning, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that your policy is dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
Great.
They are always easy to get hold of and polite and friendly
Information is prompt and ready when I need it
Ciaran
Brooks Braithwaite
4 years ago
Good Morning, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that your policy is dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.