BMW Insured Warranty Omdömen

Good morning, thank you for your review, we appreciate all feedback. I do apologise that you have not received the high level of service we aim to provide. With regards to our website, I have reported the issues you faced to our IT team so they can investigate. I have also re-requested postal documents for you, please allow 10 working days for these to reach you. If you have any further queries please don't hesitate to contact us on 0345 641 9790 or at bmwwarrantysales@allianz-assistance.co.uk. Kind Regards, Nicole, Senior Coordinator.

Good afternoon Mr Hammond, thank you for your review, we appreciate all feedback. Payment is always taken at the point of sale of the policy, however, since your vehicles previous warranty policy expired over a year ago, there will be a one month gap between the date of sale and the start date of the policy, this is to ensure pre-existing faults are not claimed for. We have not charged you for this month and the card payment taken when you purchased the policy will cover the first month, starting on 01/11. If you have any further queries please don't hesitate to contact us on 0345 641 9790 or at bmwwarrantysales@allianz-assistance.co.uk. Kind Regards, Nicole, Senior Coordinator.