Bikmo Omdömen

Vielen Dank für dein Feedback zu unserem Partner. Gerne werden wir das entsprechend weiterleiten und wünschen dir viel Spaß mit deinem Bike.

Thanks for taking the time to rate your experience. If there's anything else we can help with, please let us know.

I am glad to hear you found the policy easy to set up, please get in touch if there is anything else we can help with.

Thank you for the positive feedback. We're pleased that we were able to answer your queries. If you ever have any further queries, please let us know. Ride safe, Team Bikmo

Thank you for the 5-star review! If you ever have any questions, please reach out. Ride safe, Team Bikmo

Hi Raul, We're sorry that we were unable to provide cover for your bike on this occasion. To be eligible under our policy, an e-bike must meet our definition of a cycle and comply with the government’s requirements for an Electrically Assisted Pedal Cycle (EAPC). This includes specific limits on motor power and maximum assisted speed. As your model exceeds the permitted power and speed thresholds, it unfortunately falls outside the criteria we’re able to insure. We understand this may be disappointing and appreciate you taking the time to check with us. Ride safe, Team Bikmo

Hi Paul, We're sorry to hear that you’ve been trying to get in touch and haven’t had a response, that’s certainly not the experience we want for our customers. I’ve checked our system and can’t see any emails from you at the moment, so it’s possible they may not have reached us. We’d really like to get this sorted for you as quickly as possible. Please could you contact us directly using the details below so we can help straight away? Email: support@bikmo.com Tel: 01244 470 337 (Mon–Fri, 09:00–17:00)

Thank you for the great review.

Thank you so much for the kind words! It’s great to know you enjoyed the site and felt supported by our email updates.