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Omdömen för AXA Insurance - Ireland | Kundtjänstomdömen för https://www.feefo.com/reviews/axa-ireland | Feefo

Visar alla 147,463 omdömen

Betrodd kund

Feefo-verifierat

9 years ago

Very competitive and staff very helpful

Very helpful

Betrodd kund

Feefo-verifierat

9 years ago

great service

I could not complete on line, needed advice about questions

Trusted Customer

Feefo-verifierat

9 years ago

Vad Trusted Customer sa om AXA Insurance - Ireland:

Happy

Trusted Customer

Feefo-verifierat

9 years ago

Vad Trusted Customer sa om AXA Insurance - Ireland:

2 cars insured with you and couldnt get any decent reduction in price. For ...

2 cars insured with you and couldnt get any decent reduction in price. For my Volkswagon polo I was offered a slightly less price than the quote but the documents had original price. same for my...

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Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Morning Martin,

Thank you for your comment　

Unfortunately, there has been an increase in premiums due to a number of reasons, including rising claims costs and high court awards.

At AXA we try our best to minimise premium increases, while still offering a great product to suit our customers needs.　

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,　

Erika

Trusted Customer

Feefo-verifierat

9 years ago

Vad Trusted Customer sa om AXA Insurance - Ireland:

Did not take it as the lady I went to pay on the long mile road was very ru...

Did not take it as the lady I went to pay on the long mile road was very rude, so I stayed with my own

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Afternoon Pamela,

Thank you for taking the time to leave feedback.

I am disappointed to hear that the service you received was not up to standard.

I have passed your comment on to the relevant manager.

Kind Regards,

Erika

Betrodd kund

Feefo-verifierat

9 years ago

No call back

I was told I would be called back the following day after I phoned with query. Still waiting to be called back 3 days later.

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Afternoon,

Thank you for taking the time to leave feedback.

Unfortunately we have tried to contact you on a number of occasions but we have been unable to get through to you or leave a message.

Feel free to contact us at 1890247365 at a time that is convenient to you.

Kind Regards,

Erika

Trusted Customer

Feefo-verifierat

9 years ago

Vad Trusted Customer sa om AXA Insurance - Ireland:

Very little help to try reduce my exorbitant hike in price. I was told last...

Very little help to try reduce my exorbitant hike in price. I was told last year my fiesta was too old, so I bought a younger car.... I was then told the capacity was too high. From €600 last year to...

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Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Morning Sarah,

Thank you for your comment　

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result.

At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,　

Erika

Trusted Customer

Feefo-verifierat

Gorey co Wexford

9 years ago

Vad Trusted Customer sa om AXA Insurance - Ireland:

Excellent service by AXA Ireland

Always understanding and helpful

Betrodd kund

Feefo-verifierat

9 years ago

Friendly, helpful and competitive price

Staff were friendly and helpful, very patient as I hadn't all the information necessary but they phoned back at an agreed time for me to give them the details. Price was reasonably competitive too.

Trusted Customer

Feefo-verifierat

Crumlin

9 years ago

Vad Trusted Customer sa om AXA Insurance - Ireland:

Excellent service by AXA Ireland

Very good to deal with.

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