Vad Trusted Customer sa om AXA Insurance - Ireland:
Too expensive
Disappointed how my premium went up again. €720 for the year. Im driving 5 years longer than my sister and hers was €750.
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Trusted Customer
Feefo-verifierat
9 years ago
Vad Trusted Customer sa om AXA Insurance - Ireland:
Overall was good, the price is affordable.
Little bit confusions by communicated by emails.
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Trusted Customer
Feefo-verifierat
Nenagh
9 years ago
Vad Trusted Customer sa om AXA Insurance - Ireland:
Dissapointed
The woman in the axa office nenagh wouldn't even reduce premium by a euro . I have my car house and my husband's jeep all with axa. . Only that i was away and didnt have tine to rearrange things...
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Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Morning Charmaine,
Thank you for taking the time to leave feedback.
Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result.
At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.
We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Erika
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Trusted Customer
Feefo-verifierat
Ashtown dublin 15
9 years ago
Vad Trusted Customer sa om AXA Insurance - Ireland:
I found the staff in both the repair centre and the call centre staff who d...
I found the staff in both the repair centre and the call centre staff who dealt with me on the day of the accident very helpful.
Michaela Deeny
AXA Insurance - Ireland
9 years ago
Hi Anthony,
Thank you very much for your feedback. We are delighted that you were happy with the service we provide here at Axa.
Kindest Regards
Michaela
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Betrodd kund
Feefo-verifierat
9 years ago
Good service
Good service, call backs when requested. Made the process quite easy. I was previously with FBD they tried to charge me over €300 more than I paid last year, AXA were competitive although I still had...
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Trusted Customer
Feefo-verifierat
Kilkenny
9 years ago
Vad Trusted Customer sa om AXA Insurance - Ireland:
I got my quote online and requested a call back as i was unsure of some que...
I got my quote online and requested a call back as i was unsure of some questions. The call back was slow coming so i had to ring myself. The staff i spoke to were excellent, friendly helpful and...
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0
Dela
TC
Trusted Customer
Feefo-verifierat
9 years ago
Vad Trusted Customer sa om AXA Insurance - Ireland:
When I phoned about an online quote, your computer systems were down and th...
When I phoned about an online quote, your computer systems were down and the man I was speaking with promised to call me back but he never did so I had to contact you again.
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Trusted Customer
Feefo-verifierat
9 years ago
Vad Trusted Customer sa om AXA Insurance - Ireland:
I rate it poor because It s only because I was worried that I was not getti...
I rate it poor because It s only because I was worried that I was not getting the disk that I called the hotline. I found out that the copy of my driving licence was not readable. I didn t receive...
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Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Afternoon Guillaume,
Thank you for taking the time to leave feedback.
I have contacted our documentation department and they advised me that an email was sent in reply to the one we received advising that we needed sight of your own driving license.
I am delighted to hear that our staff in Mullingar were able to help you and your policy is now finalised.
Thank you for choosing AXA for your insurance policy.
Kind Regards,
Erika
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Betrodd kund
Feefo-verifierat
9 years ago
Bad service by AXA Ireland
Very expensive
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Morning Isoken
Thank you for taking the time to leave your feedback.
Premiums have risen across the insurance industry due to a number of factors, such as rising claims costs and higher than average court awards.
AXA try to minimise the cost of customers premiums by using a number of expense saving measures, such as employing cost effective car repairers, and fighting fraud.
We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.
Kind Regards,
Erika
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Dela
Betrodd kund
Feefo-verifierat
9 years ago
Excellent service by AXA Ireland
Googd online communication and helpful customer service in the phone
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.