AXA Insurance Omdömen

Hi Stuart, Thank you for taking the time to leave us your feedback on your experience. I'm sorry to hear that despite never needing to make a claim you had a big increase in your renewal last year but it's nice to hear that the premium has reduced this year. I'll ensure your feedback is noted regarding the big increase in premium. Best wishes, Adam, AXA Customer Service Team.

Good morning, Thanks for leaving your fab feedback for us. It's so nice to see you've renewed with us again this year. I am however sorry for the experience with our Claims Team. I'm pleased to hear though that you found making changes nice and easy with us! Take care, Sean AXA Customer Service Team

Good morning, Thanks for leaving your fab feedback for us. It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly, I'm sorry to hear we were not the best priced this year for you and hopefully we are better placed next year. Take care, Sean AXA Customer Service Team

Thanks for those comments, John. We really do appreciate you taking the time to pass that across. Take care, Gary AXA Customer Service Team

Thanks for your comments. I'm pleased to see you found your recent renewal was very good. Take care, Gary AXA Customer Service Team

Hello and thanks for renewing your policy with us recently. Have a wonderful evening, Gary AXA Customer Service Team

Hi Michael, Thanks for renewing your policy with us recently. Take care and have a lovely afternoon, Gary AXA Customer Service Team

Hi there, Michael. Thanks for your nice comments. It's great you decided to renew with us again and found the process nice and easy. Best wishes, Jon AXA Customer Service Team

Good morning, Thanks for leaving your fab feedback for us. It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly. Jon AXA Customer Service Team

Hello & thanks for taking the time to leave us your feedback - we use this to improve our future product offerings, so really appreciate all feedback we receive. I'm sorry to hear that you found the insurance expensive this time around. We always aim to offer a competitive price, coupled with policy that offers lots of benefits. Our policies include many covers as standard that may come at an additional cost elsewhere, such as having a courtesy car during a claim, Uninsured Driver Promise, a lifetime guarantee on repairs, Driving Abroad Cover and many more. I've also included some info on pricing below, which I hope will help: https://www.axa.co.uk/car-insurance/premium-change/ Thanks for renewing with us for another year - I can see that you've been with us since 2022, so we really appreciate you choosing us to look after your car year on year. Take care, Jon AXA Customer Service Team