Alton Towers Holidays är inte längre en aktiv Feefo-kund
Visar alla 15,891 omdömen
Betrodd kund
Feefo-verifierat
5 years ago
Good customer service
Needed to postpone our trip. Left my details on site. Received email to confirm with timeline to respond. Next day received two calls (first one I missed) to rebook, the customer service agent was...
Läs mer
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Odd that you can't buy the park and hotel tickets together.
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
So helpful
We had to change our original booking because of Covid restrictions. I found the service very easy to use and the telephone representative extremely friendly and helpful.
0
Dela
MH
Miss Hodges
Feefo-verifierat
5 years ago
Vad Miss Hodges sa om Alton Towers Holidays:
Lack of communication and listening to my needs
I had a series of 6 seperate phone calls regarding the rebooking of my break. The person I was speaking to wasn’t listening to what I wanted/ needed from my short break and this was the reasoning for...
Läs mer
0
Dela
MW
Ms Walford
Feefo-verifierat
5 years ago
Vad Ms Walford sa om Alton Towers Holidays:
Excellent service
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Operator very helpful
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Slow and inefficient
I was sent a link to book through. I completed the form and sent it off. 48 hours later I’ve still heard nothing. We wanted to come on a set date to a certain room. We reached the point we were so...
Läs mer
0
Dela
MG
Mr Goble
Feefo-verifierat
5 years ago
Vad Mr Goble sa om Alton Towers Holidays:
Fantastic hotel booking staff
The hotel booking team at Alton towers are fantastic. I had to rebook after the latest lock down was extended. They did this with a smile and a laugh. Present and friendly to talk with.
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Choose hotel first
All people to choose their hostel/bedroom and then show availability for that room. I don't want to have to put in every single date to fine the hotel I want.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
