Alton Towers Holidays är inte längre en aktiv Feefo-kund
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Betrodd kund
Feefo-verifierat
5 years ago
Coronavirus protection, including if we have to self isolate is very good.
0
Dela
MP
Mrs Pattison
Feefo-verifierat
Selby
5 years ago
Vad Mrs Pattison sa om Alton Towers Holidays:
Roll on July - excited for our visit and stay
The customer service lady I spoke to was extremely friendly and very efficient in dealing with my booking. She also explained all the facilities available and we had a lovely chat on the rides and...
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0
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Betrodd kund
Feefo-verifierat
5 years ago
Quick and easy too book.
Easy to book, well set out web page. From start too finish, sraight forward.
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
fab as always
The Girl was fabulous on the phone and think her name was isabelle been coming every year for 40 years since the day it opened the theme park and stayed in the splash the day it opened not fully...
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Betrodd kund
Feefo-verifierat
5 years ago
Water park ticket worry
I found the hotel booking easy but cannot book water park tickets online which is a worry as I would like to make sure we have the tickets booked for the weekend we are staying.
Booking for breakfast...
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MW
Miss Walden
Feefo-verifierat
5 years ago
Vad Miss Walden sa om Alton Towers Holidays:
More than double the price of last years booking, absolutely disgusting!
Easy to book but disgusted that the price is more than double of what it was last year. It seems to cancel out my cancellation voucher that was issued to me for last year’s booking.
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Dela
MT
Mrs Tyrrell
Feefo-verifierat
5 years ago
Vad Mrs Tyrrell sa om Alton Towers Holidays:
Excellent
I called for help to book on the phone & the lady who did the booking was very helpful & friendly.
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Dela
MC
Mrs Canterbury
Feefo-verifierat
5 years ago
Vad Mrs Canterbury sa om Alton Towers Holidays:
Good customer service but disappointed with Merlin
We originally booked our trip for April but due to the current circumstances we have had to rearrange for September. We rebooked out of the school holidays on a Monday. We had to pay an upgrade which...
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MV
Mr Vincent
Feefo-verifierat
5 years ago
Vad Mr Vincent sa om Alton Towers Holidays:
Very helpful, easy booking service.
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Very disappointing customer service at Alton Towers
We had our break cancelled due to Covid restrictions. I have since had to chase customer support in order to rebook our family holiday. I have also had to pay over £200 more for exactly the same...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
