Alton Towers Holidays är inte längre en aktiv Feefo-kund
Visar alla 15,891 omdömen
Betrodd kund
Feefo-verifierat
6 years ago
disappointed in clarity
Firstly I want to say how much we love Alton Towers and feel bad about giving anything negative. But I do feel this constructive criticism is needed. Last night we paid nearly £1000 for a luxury tree...
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0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Booking process very straight forward and user friendly
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Booking experience was quick and easy
I thought the booking service was nice and easy, very straight forward and had all the information I needed. I thought the price was good for everything that was included aswell.
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Poor system
Booking systems lacked information, contact information was poor making contact impossible.
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Poor frustrating system
Tried.since June 2019 to book a 2020 break but with little success due to lack of information. Online system.just said unavailable, live chat wasnt available, charged phone number cut me off when I...
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Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Very easy to book
Good value and very easy to book
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Easy to book online. Like that we can pay with PayPal. Too expensive though.
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Could be a lot better
The information and indicator that I have to book breakfast separately is too small in the confirmation page. When it directed me to a web page to book breakfast there was no availability on my stay....
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Betrodd kund
Feefo-verifierat
6 years ago
Disappointing
Make it clear on the booking form that the card and name of the person on the card is needed at check in as now I need to amend asap and I haven't heard back from anyone on how I can do this. I would...
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Dela
Betrodd kund
Feefo-verifierat
6 years ago
Tree house booking
Booked a tree house, which included the golf
but when got the information come through there was no tickets for that, otherwise the whole procedure was easy and straight forward
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
