Alton Towers Holidays är inte längre en aktiv Feefo-kund
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Great booking service. The only problem was that I was unable to change the breakfast date to the day we were requiring breakfast. It had listed the check in date rather than the check out date. I...
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Betrodd kund
Feefo-verifierat
6 years ago
Systems Improvement Needed
Online booking was initially without issues however telephone system just triggered a message re online without option of speaking to someone. Also told that breakfast needed to be pre booked however...
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Betrodd kund
Feefo-verifierat
6 years ago
Friendly and helpful person on the phone
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Quick and easy website
Easy to use
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
SIMPLE EASY AND GOOD TO NAVIGATE
VERY POSITIVE FEEDBACK ALWAYS WHEN BOOKING AN Alton Towers BREAK
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Very simple to book a short break
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Inflexible customer service person.
We did Santa Sleepover last year and the kids really enjoyed it. I booked it again last night and the online system is good but it didn't allow me to book a restaurant. I called customer services...
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Betrodd kund
Feefo-verifierat
6 years ago
Quick and easy
Great telephone service from danielle would recommend them.
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Great
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Experience was OK, glad I had knowledge myself though before booking
Person on the phone I originally spoke to didn't tell me correct information about the hotels. From research I did myself I seemed to know more and I corrected the person
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
