Alton Towers Holidays är inte längre en aktiv Feefo-kund
Visar alla 15,891 omdömen
Betrodd kund
Feefo-verifierat
6 years ago
Excellent support.
Very supportive through the hole process.
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Very easy process
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Betrodd kund
Feefo-verifierat
6 years ago
Very easy to book a fun holiday.
Very easy to book, options and upgrades were well set out and confirmation of the booking came immediately
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Betrodd kund
Feefo-verifierat
6 years ago
It was clear and straight forward
It was clear and straight forward
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Website prices were changing every time I logged on.
Website also confusing as could only book when purchasing a overnight stay.
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Easy, streamline booking system
I spoke with Ellie in the booking centre, she was extremely helpful and gave me lots of advice, I haven't been to CBeebies hotel or land or waterpark yet so she has definitely helped with my...
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Betrodd kund
Feefo-verifierat
6 years ago
When I tried to pay for my original booking it wouldn't go through as the break was no longer available at this price. I then could not afford to stay at the resort and had to stay at a partner hotel...
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Betrodd kund
Feefo-verifierat
6 years ago
Their phone service did not have a reservation option
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Betrodd kund
Feefo-verifierat
6 years ago
Questions answered
They answered the questions I asked then passed details on to colleague as their shift was finishing.
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Great service
The lady on the phone was really helpful, was very personable and took an interest in what I was saying to cater our stay to our family.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
