Alton Towers Holidays är inte längre en aktiv Feefo-kund
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
I wanted to discuss my Merlin pass as the original booking was to use them and now they have expired. I emailed but got no response. Also it seemed pointless to have to rebook when we don't know when...
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Betrodd kund
Feefo-verifierat
6 years ago
Looking forward to our return
I would have liked to have discussed with an operative or online chat. I had a query which I had emailed but not had a reply on and would have preferred the answer before making the booking. Also...
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Had to cancel this years trip, so I was given a voucher instead. The process of rebooking using the voucher was very easy.
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Goog information, and did everything to help
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Dela
Betrodd kund
Feefo-verifierat
6 years ago
My only complaint is I wanted to speak to someone and when I phoned it would always tell me to do it online so was very disappointed
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Betrodd kund
Feefo-verifierat
6 years ago
Couldn’t book the date I wanted, but good enough service.
I couldn’t book the date I wanted on line and when calling the team, there was no answer. I was told In an email that my voucher would expire, so had to settle for another date.
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Simple, hassle free booking.
Rebooted after getting a refund for trip planned in March. Very straightforward as had all my details from previous booking stored and honoured previous booking price. Can't say fairer than that. ...
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Betrodd kund
Feefo-verifierat
6 years ago
Simple to book
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Great customer service
Excellent customer service in very unpredictable times
0
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Betrodd kund
Feefo-verifierat
6 years ago
Rescheduled visit covid19
I was able to book quickly for a rescheduled visit as the first one was cancelled due to covid 19 pandemic. Alton Towers honoured my original booking type even though I had booked a good deal in the...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
