Alton Towers Holidays är inte längre en aktiv Feefo-kund
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Betrodd kund
Feefo-verifierat
6 years ago
Very easy to use on line booking system
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Straight forward
Easy enough to book, struggling to request time for breakfast which is required apparently!?
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Excellent customer service!
Excellent customer service! The woman I spoke to helped to reactivate my voucher and secured our preferred dates. My wife could not believe our holiday break was sorted in less than 10 minutes after...
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Good customer service. Answered emails promptly. Any questions answered. Needed to change or cancel booking due to covid 19. Rebooked later in year with room upgrade added as a thank you for not...
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Betrodd kund
Feefo-verifierat
6 years ago
Quick to take your money without providing all the details.
The website was easy to use but terms and conditions are not at all clear. I am a Merlin pass holder. I booked to be able to use all of the resort, primarily the park. I have now found out from a...
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Trusted Customer
Feefo-verifierat
London
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Efficient and clear
The website is easy to navigate and clear. Booking process is fast and efficient.
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Great Service
great assistance from Holly in helping to re-book a short break
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Trusted Customer
Feefo-verifierat
Surrey
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Couldn’t book online, but customer service was amazing. Thank you!
Nightmare to rebook online, but I emailed and surprisingly had a very quick response. Holly helped us rebook quickly at the perfect time for us too. Very excited to visit just before Halloween. Thank...
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Would recommend
Friendly, helpful staff. Reactivating and changing booking due to pandemic and staff were really helpful despite technical issues.
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Not what I expected
No phone num tried to book next year would not let me didn’t know the splash landing pool would be open not a very good experience
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
