Alton Towers Holidays är inte längre en aktiv Feefo-kund
Visar alla 15,891 omdömen
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Easy to book, difficult to amend!
Can book the hotel and park easily, but when it comes to amending a booking you can’t do it online and you can’t speak to anyone unless it’s 7 days before you arrive. We booked park tickets and were...
Läs mer
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Excellent customer service
I accidentally booked the wrong day and when contacting them to arrange possible changes the lady who I spoke to was very helpful and took away all the worry and was very helpful.
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
WEBSITE not working
We had booked a holiday, which was cancelled due to Covid. We accepted a voucher instead.
The website didn't work for weeks. No one replied to emails. Eventually, the website just started...
Läs mer
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
easy and fast
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
prices shown should include park tickets for all short stays. we looked at alton towers hotel then realised we had to add the price of the tickets to the value shown, whereas The Dog and partridge...
Läs mer
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
it was adequate
It was adequate
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Brilliant service
Really organised, when I called the staff were very friendly and helpful and reassuring about how they are keeping everyone safe regarding the covid19.
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Needed more help before booking hopefully it will turn out ok
Wanted to book 1 day at water park and 1 day at theme park but was no where, called but would only talk if going in next 7 days, have more questions but website does not have all info
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Easy enough to book
Booking the hotel was pretty easy. The choice of rooms were displayed well and the list of facilities was easy to see. The only thing I found a bit tricky was then booking restaurants. Availability...
Läs mer
0
Dela
TC
Trusted Customer
Feefo-verifierat
Aberdeen
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
All the way through the booking process but there was an issue with the website at the final point
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
