Alton Towers Holidays är inte längre en aktiv Feefo-kund
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MC
Mrs Crook
Feefo-verifierat
5 years ago
Vad Mrs Crook sa om Alton Towers Holidays:
I would say that the process of making a reservation is very straightforward. However, making contact with someone via the 'Contact Us' facility is not so straightforward and needs refinement.
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Booking
When first advised to re-book none of the dates were available as they had not been released however, upon re-trying a few weeks later all is now fine
0
Dela
MH
Mr Higgins
Feefo-verifierat
5 years ago
Vad Mr Higgins sa om Alton Towers Holidays:
Terrible booking experience
I booked Santa Sleepover yesterday, I followed the link to book the restaurant and it won't let me!! Last time I came to Alton Towers I couldn't get into any restaurant and one of your staff advised...
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0
Dela
MB
Mrs Brice
Feefo-verifierat
Hampshire
5 years ago
Vad Mrs Brice sa om Alton Towers Holidays:
I have needed to speak to someone for months to re book our holiday. Our holiday was initially cancelled but I have been desperate to re book and speak to someone and haven't been able to so we have...
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0
Dela
MS
Mr Spinks
Feefo-verifierat
5 years ago
Vad Mr Spinks sa om Alton Towers Holidays:
Always a pleasure.
Very friendly and helpful staff.
0
Dela
MW
Mrs Williamson
Feefo-verifierat
5 years ago
Vad Mrs Williamson sa om Alton Towers Holidays:
All done on line very simple
0
Dela
TC
Trusted Customer
Feefo-verifierat
5 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Good time
I called to just because one of my children is 16 year old and I didn't know if there would be 3 beds in the room as she is classed as an adult we all need a separate bed
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Ok
Difficult to find answers on FAQ page.
0
Dela
MC
Mrs Cullumbine
Feefo-verifierat
5 years ago
Vad Mrs Cullumbine sa om Alton Towers Holidays:
Fabulous
Excellent customer service from Matt who was extremely helpful and knowledgeable. Thank you
0
Dela
ML
Mr Lee
Feefo-verifierat
5 years ago
Vad Mr Lee sa om Alton Towers Holidays:
Easy
The booking services is relatively stress free and only asks for pass verification at the end as I think all merlin bookings systems should so that you can decided by price and different...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
