Alton Towers Holidays är inte längre en aktiv Feefo-kund
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MS
Mrs Slevin
Feefo-verifierat
5 years ago
Vad Mrs Slevin sa om Alton Towers Holidays:
Need more visibility of your booking
Service very easy however you should have visibility of restaurant availability at the time of booking. All restaurants fully booked for every meal time already. This is poor and should only be...
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MB
Mrs Bates
Feefo-verifierat
Cannock
5 years ago
Vad Mrs Bates sa om Alton Towers Holidays:
Easy to follow steps
The page was really easy to follow with lots of information. And a useful Help centre which covers most questions. Confirmation email followed shortly after.
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MS
Mrs Sloan
Feefo-verifierat
5 years ago
Vad Mrs Sloan sa om Alton Towers Holidays:
Poor customer service
They have booked me into an unsuitable room for the age of my children after Asking me the ages! They are now not responding to my emails for help!
1
Dela
ML
Mrs Leigh
Feefo-verifierat
5 years ago
Vad Mrs Leigh sa om Alton Towers Holidays:
Can’t book breakfast or dinner
Booking the hotel and water park was pretty easy. However, I was unable to book dinner and breakfast due to no availability. Maybe Alton towers shouldn’t still be allowing rooms to be booked if there...
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Betrodd kund
Feefo-verifierat
5 years ago
Quick and easy
All online quick and easy
0
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Betrodd kund
Feefo-verifierat
5 years ago
Easy to use and navigate although not happy with the price charged for the pods as a MAP holder but didn’t have much choice
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MB
Mrs Bradford
Feefo-verifierat
5 years ago
Vad Mrs Bradford sa om Alton Towers Holidays:
Although I booked online myself, I could not find all the info I required, so I called and spoke with Tracey who was extremely helpful, friendly and gave some excellent advice.
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MW
Mrs Wakefield
Feefo-verifierat
5 years ago
Vad Mrs Wakefield sa om Alton Towers Holidays:
Does what it needs to
Website was easy to use
0
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MP
Miss Pettitt
Feefo-verifierat
5 years ago
Vad Miss Pettitt sa om Alton Towers Holidays:
Fast and easy
Made everything simple and fast
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
No breakfast bookings available
Could not book a breakfast table as there are none available. Customers services has not responded. My booking is at the weekend and I don’t know what I’ll be doing about food.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
