Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Wendy Wu Tours

Zobrazujú sa všetky recenzie v počte 5,427

lynn

Overená spoločnosťou Feefo

Worcester

6 years ago

Čo povedal/-a lynn o spoločnosti Wendy Wu Tours:

booked again

As always very helpful and informative staff ,nothing is too much trouble for them, shame though the partner flies free wasn't available when I wanted to go, also the loyalty reward has been dropped...

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Lorraine

Wendy Wu Tours

6 years ago

We are sorry to hear of your disappointment with your loyalty discount. One of our Customer Care team will contact you directly to discuss this further. Kind Regards Wendy Wu Tours

Dátum zakúpenia: 12/11/2019

Richard

Overená spoločnosťou Feefo

Cambridge

6 years ago

Čo povedal/-a Richard o spoločnosti Wendy Wu Tours:

They deal with everything!

This is the fourth trip I've booked with Wendy Wu and haven't been disappointed yet. They must be doing something right.

Lorraine

Wendy Wu Tours

6 years ago

Thank you for your feedback. We are very happy to hear that you enjoy our tours and we value your loyalty with Wendy Wu Tours.

Dátum zakúpenia: 11/11/2019

Christopher

Overená spoločnosťou Feefo

Woking

6 years ago

Čo povedal/-a Christopher o spoločnosti Wendy Wu Tours:

A great company to deal with.

Professional and courteous. On the money. Knowledgable call handler - Emma Atkins. Helpful and slick.

Lorraine

Wendy Wu Tours

6 years ago

Thank you very much for your lovely comment.

Dátum zakúpenia: 11/11/2019

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Website issues.

Website booking failed multiple times on flight page. Phone line booking went well but would have liked to have seen the choice of flights. I was not asked some questions that were available on...

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Lorraine

Wendy Wu Tours

6 years ago

Thank you for booking our Ancient China tour. We are sorry to hear you experienced problems booking online and for the subsequent delay in sending your confirmation documents. We trust these have now been received and please feel free to get in touch if you have any queries.

Dátum zakúpenia: 11/11/2019

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

So far very good - but only booking done yet....

Dátum zakúpenia: 09/11/2019

Michael

Overená spoločnosťou Feefo

Colchester

6 years ago

Čo povedal/-a Michael o spoločnosti Wendy Wu Tours:

Contacted re booking 11 months hence, will be called baco in January.

Too far ahead to finalise but very happy with quality of service and information given. Will doubtless finalise early in 2020 when full range of options will be available.

Dátum zakúpenia: 09/11/2019

Michael

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Michael o spoločnosti Wendy Wu Tours:

Excellent customer service from Alexia thank you!

Yes, Alexis was very efficient and did a great job.

Lorraine

Wendy Wu Tours

6 years ago

We are glad to hear your booking experience was positive. Our sales experts always try their best to accommodate our customers.

Dátum zakúpenia: 09/11/2019

Harry

Overená spoločnosťou Feefo

Nottingham

6 years ago

Čo povedal/-a Harry o spoločnosti Wendy Wu Tours:

Efficient as usual

Very helpful in trying to meet all my requirements.

Lorraine

Wendy Wu Tours

6 years ago

Thank you for your taking the time to pass on your positive feedback.

Dátum zakúpenia: 08/11/2019

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Excellent efficient booking experience and prebooking advice.

Lorraine

Wendy Wu Tours

6 years ago

Thank you for booking with us. We are very happy to hear you are pleased with our service.

Dátum zakúpenia: 08/11/2019

Suchitha Shetty

Overená spoločnosťou Feefo

Sunderland, UK

6 years ago

Čo povedal/-a Suchitha Shetty o spoločnosti Wendy Wu Tours:

Lisa Ward made it a very pleasant booking experience, thank you Wendy Wu.

I spoke to Lisa Ward at Wendy Wu. She was most helpful, very patient and gave all the needed information, spent a lot of time explaining everything about the tour. I have spoken to her before while...

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Lorraine

Wendy Wu Tours

6 years ago

Hi Shankar, Thank you for your wonderful review! We are delighted that you had such a great booking experience with Lisa and that she is always helpful , patient, kind and knowledgeable during the process. We will be sure to pass on the wonderful feedback to her and we are so pleased to hear that you have booked with us before! We hope that you will have a wonderful time on your tour and hope to help you with a new tour in the future. Kind regards, Wendy wu team

Dátum zakúpenia: 07/11/2019

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Wendy Wu Tours

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?