Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Universal Fans Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 1,993

Luke Dummett

Overená spoločnosťou Feefo

AUS

8 months ago

Čo povedal/-a Luke Dummett o spoločnosti Universal Fans:

I’m a fan

Buying through the website was easy. Delivery was prompt and advised prior to arrival.

Recenzie produktov

Dátum zakúpenia: 18/11/2025

Paul Falzon

Overená spoločnosťou Feefo

8 months ago

Čo povedal/-a Paul Falzon o spoločnosti Universal Fans:

ok but very slow responses

Product

Universal Fans

8 months ago

Thank you for taking the time to leave a review. We’re sorry to hear that you felt our response times were slower than expected. After reviewing your order history, we can see our team replied promptly at each stage and worked to arrange your exchange and refund as quickly as possible. However, we appreciate your feedback and will continue to refine our processes to ensure communication feels smoother and more seamless. If there’s anything further we can assist with, please feel free to reach out.

Recenzie produktov

Product

Universal Fans

8 months ago

Thank you for your feedback. We’re glad to hear the fan itself meets your expectations, but we’re sorry the warehouse experience fell short. Our records show the box was received already opened, but the internal inspection confirmed all contents were intact and suitable to be returned to stock. We understand this caused frustration, and we appreciate you bringing it to our attention so we can address it internally and improve future customer experiences.

Dátum zakúpenia: 11/11/2025

Annette H

Overená spoločnosťou Feefo

AUS

8 months ago

Čo povedal/-a Annette H o spoločnosti Universal Fans:

Love the fans, great service!

Universal Fans were very helpful with our purchase. We were supplied with excellent information on the website and any further questions we had were answered by the staff.

Recenzie produktov

Dátum zakúpenia: 04/11/2025

paul H

Overená spoločnosťou Feefo

AUS

8 months ago

Čo povedal/-a paul H o spoločnosti Universal Fans:

Great service Great price

Fantastic service. The price quoted was really good compared to other suppliers. Postage was very reasonable and the fan arrived safely and really quickly. I was able to track my package for peace of...

Prečítať viac

Recenzie produktov

Dátum zakúpenia: 12/05/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

Knowledgeable. Spoke on phone then went and picked up fan, the face plate alternative could not be found anywhere. We waited over a week for one to be sent.

Product

Universal Fans

8 months ago

Thank you for your feedback. We’re glad to hear you found our team knowledgeable, and we appreciate your patience while we located the fascia for your fan. We understand the delay was longer than expected, and we apologise for the inconvenience caused. If there’s anything further we can assist you with, we’re always here to help. We’re of course glad to hear you found our team knowledgeable and were able to pick up your fan on the day.

Recenzie produktov

Product

Universal Fans

8 months ago

Thank you for taking the time to leave a review. We're sorry to hear you're finding the fan noisy, as that’s certainly not expected for this model. We’d really like the opportunity to assess this for you under warranty. Please reach out to us so we can help: https://universalfans.com.au/contact-us/

Dôveryhodný zákazník

8 months ago

Thank you for your response. We would like to have the fan assessed please.

Dátum zakúpenia: 12/11/2025

Charlie Carrubba

Overená spoločnosťou Feefo

8 months ago

Čo povedal/-a Charlie Carrubba o spoločnosti Universal Fans:

Great customer service

Very happy with the service provided

Recenzie produktov

Dátum zakúpenia: 11/11/2025

Matthew

Overená spoločnosťou Feefo

AUS

8 months ago

Čo povedal/-a Matthew o spoločnosti Universal Fans:

Fantastic fast service, received item next day. Very well securely packaged.

Recenzie produktov

Dátum zakúpenia: 11/11/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

I received the best customer service from the team at Universal. This is the second time I have fitted a house out with fans from there and I won’t look anywhere else. I have recommended them to all...

Prečítať viac

Recenzie produktov

Dátum zakúpenia: 05/11/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

Fan purchase.

Easy on-line purchase. Prompt delivery. Well packed.

Recenzie produktov

Dátum zakúpenia: 01/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 months ago

Happy with Fan purchase

Very helpful staff, who were knowledgeable about the product and its functionality.

Recenzie produktov

Dátum zakúpenia: 29/09/2025

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Universal Fans

Fanco Eco Style DC Ceiling Fan with LED Light - White with Beechwood Blades 60Ďalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteSleek, simple and quiet operation with plenty of different modes to suit the space and various weather. I’m a “fan”!

Polyaire Derby 150 Ceiling Exhaust FanĎalšie recenzie tohto produktu (9)Prezrieť internetové stránky o produkteIt was really easy to install when I needed to replace an old fan that had stopped working. The box contained everything and it was a simple swap out.

Fanco Dynamic - Ceiling Wall Exhaust Fan - 280m3 hr - 150mm Duct - Square - WhiteĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteIt is extremely noisy. I would never have purchased if I knew.

Fanco Metro Boost 250 - Exhaust Fan - 400m3 hr - 150mm Duct - Square - CCT LED - WhiteĎalšie recenzie tohto produktu (3)Prezrieť internetové stránky o produkteVery quite fan and easy to install

Sub Floor Ventilation Kit with Premium TT Silent and Two Intakes 200mm - Up to 200m3Ďalšie recenzie tohto produktu (3)Prezrieť internetové stránky o produkte

Fanco Eco Silent DC Ceiling Fan with Wall Control and Remote - White 48Ďalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteSimple installation. Looks good. Efficient operation. Very quite operation. Would buy again.

Fanco Horizon 2 2 DC - 52 (132cm) - White (M) - White (B) - CCT LEDĎalšie recenzie tohto produktu (10)Prezrieť internetové stránky o produkteVery happy with this fan. It’s quiet, looks smart and has the functionality we required.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?